Restaurant Hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant Hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability. The Restaurant Host is also responsible for delivering room service orders to guests.
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Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
The Food & Beverage Manager performs a key role on the hotel team by ensuring employee and guest satisfaction in every aspect of the food and beverage operation. The primary role of a Food & Beverage Manager is to manage the setup and service of banquet functions in the hotel, working closely with back-of-house and front-of-house Food & Beverage team to ensure quality execution of events. Secondary focus involves overseeing smooth restaurant and in-room-dining operations. By promoting an environment of hospitality, cleanliness, quality, accuracy, and engagement, the Food & Beverage Manager is responsible for cultivating a best-in-class culture.