Jobs at Fairfield Inn & Suites Columbus Airport

• Guest Services Manager (Guest Services)

  Lead the Way as a Guest Services Manager with Day 1 Benefits & Travel Discounts

  The Guest Service Manager leads the hotel’s front desk and guest services team.  Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience.  As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior.  The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Welcome to where your journey begins in the heart of Ohio! At Fairfield Inn & Suites by Marriott, Columbus Airport, we’re not just close to the bustling Columbus Airport, but also a stone’s throw from the vibrant city life, renowned museums, and the dynamic culture of Columbus. Imagine being just minutes away from exploring the Scioto Mile with its lush parks and interactive fountains or indulging in the local cuisine and shopping at the Easton Town Center. Ready to turn every day into an adventure?

• Housekeeping Assistant Manager (Housekeeping)

  The Executive Housekeeper works closely with all hotel departments to ensure high standards of guest satisfaction through cleanliness, amenity availability, and fulfilment of special requests.  As leader of the housekeeping department, the Executive Housekeeper must coach and train team members, assign workload according to hotel and labor standard, manage inventory and resources, and uphold standards of cleanliness.  The primary responsibility of the Executive Housekeeper is to coordinate needs of guests arriving/departing with the guest services team, adequately schedule team members to meet workload requirements, and ensure brand standards of cleanliness and upkeep are maintained.

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