Jobs at The Langham Chicago

• Bell / Door Attendant (Guest Services)

  REPORTS TO: Guest Services Manager and Front Office Management team 

• Banquet Sous Chef (Catering/Banquet)

  The Banquet Sous Chef will be responsible for creative and exciting banquet menu items, both appetizing and visually appealing. Create and maintain a positive work environment through coaching and leading staff. While establishing creative and exciting menu products, both appetizing and visually appealing. Work and maintain good working relationships with other work areas.

• Travelle Restaurant / Bar Sous Chef (Chefs/Kitchen)

  Train, supervise, and work with all Travelle Restaurant and Bar Culinary staff to prepare, cook, and present food according to hotel standard recipes to create quality food products.

• Travelle Restaurant / Bar Cook (Chefs/Kitchen)

  Assist the cooks in the preparation of all food items for Travelle kitchen using standardized recipes from Banquet Event Orders (BEO's) or guest checks. 

• Spa Concierge (Spa)

  Responsible for greeting all Guests and Members that enter Chuan Spa and Health Club and assisting them with requests or services. Responsible for checking in/out Spa guests, scheduling appointments, answering phones, selling retail, and answering any Guest questions concerning the Spa environment.  Be fully versed in Langham Brand Standards, Chuan Concept & Philosophy, and Forbes Service Standards. 

• Senior Housekeeping Manager (Housekeeping)

  The Senior Housekeeping Manager is responsible for leading all Housekeeping operations to ensure exceptional cleanliness, comfort, and overall presentation throughout the hotel. This role assists the Director of Housekeeping to oversee Housekeeping staff, maintain luxury brand standards, manage inventory, and ensure outstanding guest experience through efficient operations and attention to detail.

• Assistant Front Office Manager (Rooms Division)

  Assistant Front Office Manager

  To supervise Guest Reception, Guest Service Ambassadors, Concierge, Flavours of Langham and be acutely aware of operations in the Langham Touch department to ensure a seamless arrival and departure process for each guest. Ensure that all colleagues are adhering to all hotel policies, standards, procedures and regulations, needs to be able to perform all front office functions. Responsible for selection, training and development of all colleagues working in the Front of House areas. Maintain outstanding relationships with all areas and leaders in the hotel. Be fully versed on the Langham Chicago service standards, Brand Standards and Forbes Service Standards and ensure all these are communicated to all Front of House colleagues.

• Banquet Cook (Catering/Banquet)

  Assist the cooks in the preparation of all food items for the Food & Beverage Outlets and Banquets per standardized recipes from Banquet Event Orders (BEO's) or guest checks in the outlets.

• Turndown Attendant (Housekeeping)

  Turndown Attendant Part Time

  REPORTS TO: Director of Housekeeping and Housekeeping management team

• Travelle Bar Server (Food & Beverage)

  To provide friendly, courteous and professional service to guests in the hotel Bar, while maintaining high level of service as per Langham Hospitality Group and Forbes standards. To participate in the creation of innovative beverage lists and offerings.

• Group Sales Manager (Sales & Marketing)

  Primary responsibility is to generate rooms and banquet revenue for the hotel within the designated market(s) through goals set by the Director of Group Sales /Director of Sales and Marketing. This position balances reactive and proactive group sales activities—primarily covering a designated territory, and the development of an identified geographic/vertical market for Groups that are 16+ rooms per night. New Business development is a critical aspect of this position.

• Barback (Food & Beverage)

  Provide service assistance to Bartenders with the initial preparation and servicing of all department and portable bars operating within the hotel. Provide friendly, courteous and professional service to guests in the hotel bar, while maintaining high levels of service per Langham Hospitality Group and Forbes standards. 

• Langham Touch / PBX Operator (Guest Services)

  Answer internal and external telephone calls in a friendly and courteous manner and direct calls through the hotel switchboard.  Input wake-up calls and messages into the system, retrieve messages as requested.  Actively coordinate communications within the hotel and act as a liaison to internal and external guests.  Receive, log and dispatch internal and guest request calls and follow up each call for completion. Listen to and resolve all guest concerns directed to the department. All Langham Touch/PBX Operators to be fully versed in the Forbes service standards.

• House Attendant (Housekeeping)

  Assure cleanliness of guest floor corridors, foyers, stairwells, and public areas and assists room attendants in order to maintain Langham and Forbes standards of quality. Assist colleagues whenever they are in need of help.

• Banquet Server (Catering/Banquet)

  To provide friendly, courteous and professional service to guests in the hotel’s banquet facilities and other Food & Beverage Outlets as needed, while maintaining high level of service as per Langham Hospitality Group and Forbes standards. 

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