Jobs at The Langham Chicago

• Service Stylist / Guest Service Ambassador (Guest Services)

  Represents hotel to arriving/departing guests and visitors alike. Acknowledges, welcomes and departs all guests/visitors by escorting them to appropriate areas / colleagues in the lobby and/or other areas within the hotel.

• In Room Dining Order Taker (Food & Beverage)

  Ability to obtain any government required license or certificate.  CPR Certification and/or First Aid Training preferred.

• Host / Hostess (Food & Beverage)

  Benefits Included for Part Time, On-Call, and Temporary Colleagues:

• Travelle Bar Server (Food & Beverage)

  To provide friendly, courteous and professional service to guests in the hotel Bar, while maintaining high level of service as per Langham Hospitality Group and Forbes standards. To participate in the creation of innovative beverage lists and offerings.

• House Attendant (Housekeeping)

  Assure cleanliness of guest floor corridors, foyers, stairwells, and public areas and assist Housekeeping colleagues in order to maintain Langham and Forbes standards of quality. 

• Travelle Bar Server Assistant (Chefs/Kitchen)

  To provide friendly, courteous, and professional service to guests and to assist and support service colleagues in the hotel’s food and beverage outlets including but not limited to the Bar and Restaurant while maintaining high level of service as per Langham Hospitality Group and Forbes standards. 

• Room Attendant (Housekeeping)

  To provide housekeeping services to all guest rooms according to Langham standards. To provide exceptional quality housekeeping services to enhance the overall guest experience by engaging with guests whenever one is in sight. 

• Club Lounge Food & Beverage Attendant (Food & Beverage)

  To provide friendly, courteous, and professional service to guests in the Langham Club Lounge and assist the Club team with the operation of the Club dining room and pantry area. The Club Lounge Food and Beverage Attendant will be fully versed on Langham and Forbes service standards.

• Assistant Club Lounge Manager (Food & Beverage)

  Directs and administers all Club Loungeoperations to ensure profitability, control costs, and uphold quality standards to ensure total guest satisfaction. Assists the Club Level Manager and is fully versed in the Langham, Club Lounge and Forbes service standards and communicate this information to the Club Lounge team.

• House Attendant (Housekeeping)

  Assure cleanliness of guest floor corridors, foyers, stairwells, and public areas and assists room attendants in order to maintain Langham and Forbes standards of quality. Assist colleagues whenever they are in need of help.

• Guest Service Agent (Guest Services)

  A wholly owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

• Travelle Restaurant Server (Food & Beverage)

  To provide friendly, courteous, and professional service to guests in the hotel’s food and beverage outlets including but not limited to the Travelle Restaurant and Travelle Bar while maintaining high level of service as per Langham Hospitality Group and Forbes standards. 

• Catering Sales Manager (Sales & Marketing)

  Primary responsibility is to generate banquet revenue for the hotel within the designated market(s) through goals set by the Director of Catering. The scope of the goals includes being an integral participant in the initiatives set forth for the Catering Sales Department, the Sales and Marketing Department and the hotel. Goals include prospecting for new business, developing lasting relationships with current planners and developing new business opportunities.

• Club Lounge Food & Beverage Attendant (Food & Beverage)

  To provide friendly, courteous, and professional service to guests in the Langham Club Lounge and assist the Club team with the operation of the Club dining room and pantry area. The Club Lounge Food and Beverage Attendant will be fully versed on Langham and Forbes service standards.

• PBX Operator / Langham Touch Agent (Guest Services)

  Answer internal and external telephone calls in a friendly and courteous manner and direct calls through the hotel switchboard.  Input wake up calls and messages into the system, retrieve messages as requested.  Actively coordinate communications within the hotel and act as a liaison to internal and external guests.  Receive, log and dispatch internal and guest request calls and follow up each call for completion. Listen to and resolve all guest concerns directed to the department. All Langham Touch/PBX Operators to be fully versed in the Forbes service standards.

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