Jobs at The Langham Chicago

• Housekeeping Manager (Housekeeping)

  To provide our guests with the highest standard of cleanliness while maintaining operating expenses within the budget guidelines. Provide leadership within the Housekeeping department by reinforcing standards.

• Female Spa Attendant (Spa)

  Responsible for maintaining the cleanliness of all areas in the Chuan Spa, while delivering outstanding customer service. Responsible for the replenishment of products and supplies as specified by the management team. It is imperative that all areas be kept in impeccable condition to achieve Langham’s and Forbes standards.

• Banquet Cook (Chefs/Kitchen)

  Assist the cooks in the preparation of all food items for the Food & Beverage Outlets and Banquets per standardized recipes from Banquet Event Orders (BEO's) or guest checks in the outlets.

• Banquet Cook (Catering/Banquet)

  Assist the cooks in the preparation of all food items for the Food & Beverage Outlets and Banquets per standardized recipes from Banquet Event Orders (BEO's) or guest checks in the outlets.

• Steward (Chefs/Kitchen)

  Transport and clean cooking utensils and serviceware to provide Culinary and front of house Food and Beverage departments with appropriate equipment for guests’ dining experience.  The Steward position also requires cleaning of kitchen and Stewarding areas.

• Restaurant Server - Pavilion (Food & Beverage)

  To provide friendly, courteous and professional service to guests in the Pavilion Restaurant (or other outlets, if needed), while maintaining high level of service as per Langham Hospitality Group and Forbes standards. 

• Esthetician (Spa)

  Primary responsibility is to provide Spa services to guests/visitors/members in a timely, courteous and efficient manner. Escorts clients to and from treatment rooms, attending to any immediate needs throughout Spa visit. Assist in providing information regarding any inquiries, helps to coordinate all guest requests for services and maintain impeccable cleanliness of Spa. Maintain knowledge of Chuan Spa philosophy, treatment menu and vendor product information. 

• Massage Therapist (Spa)

  Benefits Included for Part Time, On Call, and Temporary Colleagues:

• Steward (Chefs/Kitchen)

  Transport and clean cooking utensils and serviceware to provide Culinary and front of house Food and Beverage departments with appropriate equipment for guests’ dining experience.  The Steward position also requires cleaning of kitchen and Stewarding areas.

• Travelle Restaurant / Bar Cook (Chefs/Kitchen)

  Assist the cooks in the preparation of all food items for Travelle kitchen using standardized recipes from Banquet Event Orders (BEO's) or guest checks. 

• Host / Hostess (Food & Beverage)

  A wholly owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

• Banquet House Attendant (Catering/Banquet)

  To manually set up, break down, and service all meeting rooms according to hotel standards.

• Room Attendant (Housekeeping)

  To provide housekeeping services to all guest rooms according to Langham standards. To provide exceptional quality housekeeping services to enhance the overall guest experience by engaging with guests whenever one is in sight.

• Bar Cook - Travelle Restaurant (Chefs/Kitchen)

  Assist the cooks in the preparation of all food items for Travelle kitchen using standardized recipes from Banquet Event Orders (BEO's) or guest checks.

• Senior Sales Manager - MICE, GSO Americas (Sales & Marketing)

  About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The role of the SeniorSales Manager – MICE, GSO Americasis to maximize revenues from the assigned segment and region into all LHG properties. To play a key role in creating commercial success for GSO Americas and all LHG properties. To act as a brand ambassador. Job Responsibilities Contribute to and execute strategies to drive sales in assigned segments to achieve GSO America’s budget and by doing so support the hotels in achieving theirs Manage sales across all segments in the assigned territory but with particular focus on MICE and Groups Operate within the established system for account management effectiveness, 80/20 principles in terms of time invested, develop processes to ensure effective targeting of new accounts, regularly swapping out with non-performing accounts Support with the delivery of all sales activities in the territory including sales missions, sales blitzes, tradeshow attendance, organize and host sales trips for hotels to key target markets Contribute to the GSO Americas Weekly Flash report to be sent to all stakeholders showcasing the Team’s sales initiatives and productivity Understand and engage with the annual SIP plan Contribute to initiatives for further improvement of regional processes Solicit effective commercial partnerships for the hotels with particular focus on those in the assigned territory Conduct any special projects as assigned by the Director of Sales – MICE (East Coast, Mid West & Canada) and / or theDirector of Sales – GSO Americas Partners with Director of Sales – GSO Americas, Director of Sales – MICE, General Managers & Managing Directors, LHG S&M Function Heads, Hotel Sales & Marketing Teams, other GSO team members as well as key clients & partners, and local and international PR/media agencies Experience At least 3 years of work experience in similar role in the region A collaborative team player who focuses on organizational success, business performance and building strong relationships (internal and external) Takes an entrepreneurial approach to achieving targets Be a confident and well-connected networker Relevant hotel or hospitality experience within a similar organization is required Ability to travel locally and internationally (up to 50% of time travelling may be required) Knowledge Knowledge and connections in the Groups and MICE markets Good understanding of industry systems, procedures and best practices Soft Skills Collaborative, driven and disciplined To always present a positive outlook, be a good communicator and networker Be a supporter of the LHG sales culture in terms of communication, direction and ideology Excellent presentation and negotiation skills to win business, influence and sustain continuous growth Deliver quality in any required analysis or business communications Strong interpersonal and influencing skills, able to communicate effectively and positively with all level of colleagues Self-starter with hands-on approach. Innovative, pragmatic and accommodating to foster positive team dynamics Able to work independently and in a team environment Awareness and sensitivity to the concepts of luxury and quality while also able to include a multi-brand approach to selling Able to link the value of colleagues, external guests and business results Benefits included: Vacation Pay and Sick/Personal time Paid Holidays Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums) Basic Life Insurance, AD&D, and Short-Term Disability (company paid) Long Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase) 401k plan with Roth option and employer match Free and discounted hotel stays Guidance Resources – company paid benefit for personal counseling Salary Range: $100,000-110,000 EOE, including disability/vets For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/

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