Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.
Create a safe, exciting, and engaging experience for guests utilizing the FlowRider surf simulator in accordance with established guest service and safety standards.
As a FlowRider Wave Instructor, you'll deliver dynamic guest experiences on the FlowRider surf simulator, providing lessons to riders, coaching operators, and supervising day-to-day operations of the attraction. This role blends performance, leadership, and instruction in a fast-paced, high-energy aquatic environment.
Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Responsible for ensuring a clean, pressure wash, safe and fun environment in the pool area according to established quality and sustainability standards while treating guests in a warm and friendly manner.
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
The Event Coordinator provides administrative and coordination support for all group and social events at the resort and waterpark. This role partners closely with the sales, operations, and F&B teams to ensure seamless execution of birthday parties, pool parties, cabana rentals, family reunions, and special events.
Coordinate uniforms, alterations or tailoring and assist in coordinating hotel rooms to ensure supplies and amenities are fully stocked, and room is up to HHM and brand standards for cleanliness and maintenance.
Responsible for completing sales transactions and serving of the Pool cabanas. Associate is also responsible for providing excellent guests’ service and support to both guests and internal partners while maintaining all service areas in the pool.