Photo of The Westin Houston Downtown, Houston, TX

Food & Beverage Outlet Supervisor

The Westin Houston Downtown

1520 Texas Avenue
Houston, TX 77002

200 Room Hotel
Managed By Landry's Inc


Job Purpose: 

To supervise and coordinate activities of F & B outlet and staff to provide fast and courteous service to guests. 

Job Responsibilities: 

1. Schedules dining reservations and arranges parties or special services for guests. 

2. Greets guests, escorts them to tables, and provides menus. 

3. Adjusts complaints of guests. 

4. Assigns work tasks and coordinates activities of outlet staff to ensure prompt and courteous service to guests. 

5. Inspects outlet serving stations for neatness and cleanliness, and requisitions table linens and other outlet supplies for tables and serving stations. 

6. May interview, outlet candidates, train outlet staff, schedule work hours and keep time records of outlet workers. 

7. May assist in planning menus, prepare beverages and expedite food orders. 

8. May collect payment from guests and total receipts at end of shift to verify sales and clear cash register.

9. Rewards associates who use their empowerment to meet or exceed guest expectations. 

10. Other duties as assigned. 

Job Skills: 

1. Speak clearly.

 2. Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service. 

3. Perform a variety of activities, changing activities often and sometimes without notice. 

Job Qualifications: Education: HS Diploma or equivalent 

Experience: One year experience as cashier, two years experience as a server, and one year in direct sales or the retail trade; OR, an equivalent combination of experience. 

Licenses/Certifications: TIPS Certification and Food Safety Certification 

Posted March 16, 2024

The Westin Houston Downtown

The Westin Houston Downtown

Live the city pace when you stay at The Westin Houston Downtown. Located near Minute Maid Park and the George R. Brown Convention Center, our downtown Houston hotel offers meaningful amenities and energetic spaces. 

Keep yourself well-nourished with delicious on-site dining options and 24-hour room service. Our fitness center provides free weights and cardio equipment to help you maintain your fitness routine. Borrow New Balance athletic gear for your workouts - just ask our hotel staff. 

Host your wedding or corporate function in meeting rooms with impressive 16-foot ceilings and welcoming, natural light. Our modern, pet-friendly rooms and suites include ceiling fans to circulate fresh air, sofa beds and additional space to spread out when in Houston. 

Comfortable living areas help you optimize your downtime and spacious bathrooms provide a revitalizing retreat. Whether you are in town for work, play or both, come stay at The Westin Houston Downtown and thrive.

Houston Hotel Accommodations

Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities.