Photo of Bally’s Dover, Dover, DE

Technician - Network

Bally’s Dover

1131 North DuPont Highway
Dover, DE 19901

500 Room Hotel Casino
Managed By Bally’s Corporation
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Full-Time

Description

  • Five or more years Microsoft Windows based PC support experience – MCP, Network+ and Security+ preferred.
  • College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.
  • Thorough knowledge of PC desktop computer hardware, Windows Desktop OS (all current versions) and printer troubleshooting skills required.
  • Two or more years experience with Windows based networks, LDAP and Active Directory Services
  • Strong Windows networking skills including TCP/IP configuration and troubleshooting DNS desired.
  • Experience with remote desktop access in a Windows environment
  • Extensive knowledge of all MS Operating Systems, MS Office (all current versions), Internet connectivity, printer connectivity, and help desk disciplines.
  • Previous experience supporting a large user community (500 users +), and a minimum 5 years of IT related support is highly desirable.
  • Familiarity with Windows Server Local Admin security, Active Directory, Group Policy, Office Suites.
  • Experience with remote monitoring, administration tools, and VPN experience on Windows Servers
  • Two or more years experience in Ethernet network cabling
  • Previous experience with Agilysys Point of Sales system is a plus.
  • Previous experience with AS/400 systems is a plus.
  • Experience maintaining vendor relationships including the purchase of hardware and software products is required.
  • Excellent communication skills
  • Ability to work in an extremely fast-paced work environment where working with deadlines is the norm
License Requirements

Delaware Lottery License (Delaware State)

Essential
Job Functions
  • Schedule and perform maintenance of all client PCs, POS terminals, to include software patching and antivirus updates.
  • Assist Systems Administrators with the maintenance and configuration of network related hardware/software, including Active Directory, Group Policy management.
  • Work with Systems Administrators on special projects and researching new technologies.
  • Assist with the development of junior level technicians.
  • Provide Tier 1 and 2 levels of Help Desk support, to include covering Help Desk phone, e-mail support requests and Help Desk tickets.
  • Maintain and ensure all enterprise backups and data storage.
  • Maintain and provide reporting on hardware and software inventory, to include all PCs, laptops, printers, consumables, etc., in accordance with established policies and procedures.
  • Performs in-office duties including, but not limited to, invoice tracking, filing, and processing, purchase quoting, tracking, and processing.
  • Participate in budget planning and software tracking.
  • Must be actively at work to perform the essential functions of this job.
Additional Functions

Perform other duties as assigned

Posted March 14, 2024

Bally’s Dover

Bally’s Dover is a unique Four Diamond casino hotel conveniently located in the heart of the Mid-Atlantic region. Our smoke-free casino features 33 table games such as Craps, Mini Baccarat Macau Style with Dragon Bonus, Blackjack, Roulette, Emperor's Challenge Pai Gow Poker, High Card Flush, 3 Card Poker with 6 card bonus bet, Player's Edge 21+3, Heads Up Hold'Em, and Cajun Stud. Players also enjoy 2,200 slot machines, including progressives and penny machines all the way up to $100 slots.

Our luxurious AAA-rated Four Diamond casino hotel is the largest in Delaware with 500 well-appointed guest rooms and suites. The stunning Rollins Center® ballroom and well-equipped breakout rooms accommodate conventions, corporate meetings, banquets, weddings and celebrations of many kinds.

Bally's Dover Casino Resort offers a wide variety of dining options from New York-style deli to a gourmet steak and seafood restaurant.  Casual dining includes family-style Italian, specialty seafood, station-style buffet, two gourmet coffee and pastry shops and more. Food & beverage venues include Gr8 Burgers, Jerry Longo's Meatballs & Martinis, Macau Kitchen Express, The Royal Prime, Sugar Factory, Sweet Perks Too and the Winner's Circle Restaurant.

Toppers Spa/Salon offers exquisite spa treatments and salon services in a tranquil setting.  Our shops include Godiva, Swarovski, The Colonnade Marketplace and Fashions of The Colonnade featuring trendy and classic designer apparel and accessories.

World-class sports action awaits with live harness racing from November to April with a liberal purse structure to attract the best horses and drivers from Delaware, Maryland, Pennsylvania, New Jersey, New York, Ohio and Canada.

Guests can wager on harness and thoroughbred horse racing from across the country, 363 days a year in our Race & Sports Book, in addition to professional football sports betting. Our casino hotel adjoins Dover International Speedway®, which hosts two thrilling NASCAR® race weekends each year.

We feature some of the best live entertainment in our region as well as live boxing events.

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.

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