Photo of Derby City Gaming & Hotel, Louisville, KY

Marketing Manager

Derby City Gaming & Hotel

4520 Poplar Level Rd
Louisville, KY 40213

Casino & Hotel
Managed By Churchill Downs Inc.
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Full-Time

Description

Specific Duties And Responsibilities
  • Assists in the development, implementation, and management of annual business plans that identify potential revenue opportunities, expense savings and describes marketing programs and services that will attain acceptable levels of revenue.
  • Determines financial effectiveness of programs and manages property marketing expenses to budget. Analyzes cost and revenue reports for areas of responsibility and recommends actions to be taken.
  • Determines financial effectiveness of programs and manages casino marketing expenses to budget. Analyzes cost and revenue reports for areas of responsibility and recommends actions to be taken.
  • Supports the senior director in assessing and developing reinvestment (direct mail etc.) strategy and is the point of contact for the advertising agency and any related contractors.
  • Leads the development and implementation of all promotions and events including New Member programming, drawings, giveaways, parties, special events, tournaments, and more. In addition, assesses the effectiveness of all promotions and events. This position also supports the player development initiatives where applicable.
  • Determines financial effectiveness of programs and manages casino marketing expenses to budget. Analyzes cost and revenue reports for areas of responsibility and recommends actions to be taken.
  • Create SOPS for all departmental processes.
  • Plan and manage Group Sales initiatives.
  • Corresponds with guests to maintain good relationships; coaches team members to develop positive, service-oriented relationships with guests.
  • Implements, maintains and measures hosts new business, retention, and reactivation efforts.
  • Adheres to regulatory, departmental, and company policies in an ethical manner and endorses business objectives, ethics and values of the company and property.
  • Other duties as assigned.
Standards Of Performance
  • Management abilities demonstrated in managing assigned duties.
  • Maintain interpersonal working relationships among personnel and the public.
  • Serves as a leader for team members while fostering teamwork, positive morale, motivation, and open communication.
  • Excellent oral and written communication skills.
  • Willingness to assume overall responsibility relative to the performance of the position.
  • Available to work when needed, including weekends, holidays, and nights.
Education, Tr AI Ning, And Experience
  • At least seven years of experience in the gaming industry with at least three years at a managerial or supervisory level in Marketing or Player Development preferred
  • Ability to obtain and maintain a valid racing license.

#DCG

Posted March 16, 2024

Derby City Gaming & Hotel

Derby City Gaming is located on Poplar Level Rd. in Louisville, Kentucky. It is the only licensed gaming facility in the state. The 85,000 square foot, $65 million-dollar facility features over 1,200 historical racing machines, with 70+ themes, on the 45,000 square foot gaming and entertainment floor. It also features a123-room hotel, Chophouse, Bourbon bar and a Sports Bar.

The adjoining five-story hotel tower features 123 rooms with 108 standard guest rooms, 14 corner suites and a VIP suite. The Derby City Gaming hotel enables guests to take advantage of unique hospitality and Kentucky Derby ticket pairing options.

Food & beverage venues include Oliver's Chophouse, a classic steakhouse featuring the finest steaks and seafood, and the Bourbon bar which offers an extensive selection of bourbons and wines. Guests also enjoy two casual dining areas, which include classic diner-style comfort foods at Lil’ Wagner’s and Railbirds Hot Chicken Restaurant. 

The Center Sports Bar is a horse racing simulcast wagering area with seating for 50, where players watch all the big games on fourteen 85’’ TV's, enjoy live bands on stage, as well as craft beers and specialty cocktails.

Derby City Gaming & Hotel is committed to elevating the entertainment experiences Louisville has to offer and ensure KY’s signature horse racing industry continues to thrive.

Derby City Gaming Downtown is now also open and features a 44,000 sq. ft. historical racing machine entertainment venue with close to 500 machines on a non-smoking gaming floor, with an open-air smoking and gaming patio, as well as three lively bars & lounges, live entertainment, sports wagering, and a gift shop.

We offer great pay, exciting career opportunities and exceptional employee benefits:

  • 401k (with up to 5% company match)
  • Employee Stock Purchase Plan (15% discount)
  • Health, Dental, & Vision Insurance
  • Flexible Spending Account
  • Health Savings Account
  • Complimentary Short and Long-Term Disability
  • Complimentary Life Insurance
  • Paid Time Off
  • Company-Sponsored Volunteer Opportunities
  • Advancement Opportunities
  • Team Member Recognition Program
  • Promotions, additional opportunities and the chance for further professional development are also available.
  • And More!


Opportunities for advancement abound!
Our parent company, Churchill Downs Incorporated is an industry-leading racing, online wagering and gaming entertainment company anchored by our iconic flagship event, the Kentucky Derby. CDI owns and operates three pari-mutuel gaming entertainment venues with approximately 3,050 historical racing machines in Kentucky. 

It also owns and operates TwinSpires, one of the largest and most profitable online wagering platforms for horse racing, sports and iGaming in the U.S., as well as seven retail sportsbooks. 

CDI is also a leader in brick-and-mortar casino gaming in eight states with approximately 11,000 slot machines and video lottery terminals and 200 table games.