Photo of San Manuel Band of Mission Indians, Highland, CA

Leave & Disability Manager

San Manuel Band of Mission Indians

26569 Community Center Drive
Highland, CA 92346



The Manager, Leave & Disability Management leads the team to support our employees through some of the most vulnerable points in their career. The team will ensure that our leave and disability programs are built seamlessly and focus on reliable execution. The leader also ensures that programs are cost effective and in compliance with all relevant laws and regulations. As a result, employees feel well cared for and that we deliver a superior ROI per labor dollar and measurable contribute to making San Manuel Band of Mission Indians a great place to work.

Manages the leave of absence team and support workers’ compensation function and directs the day-to-day operation of programs.

Provides mentoring, coaching, direction, support and guidance to team

Responsible for the overall effectiveness of leave and supports workers’ compensation operations including knowledge of best practices in process, technology and system solutions for leave operations. Drives continuous improvement around leave and workers’ compensation operation, working closely with partners inside and outside of HR to optimize process design and improve employee experience.

Leads the design and coordination of processes for leave, disability and absence management programs to ensure appropriate risk management, cost control and adherence to the law. Develops metrics to measure program success and implements regular reporting for operations.

Oversees the technical duties related to employee disability management, including supporting Workers’ Compensation administration, absence tracking, modified duty, reasonable accommodation, FML and return-to-work programs. Works to continuously improve processes to ensure the most efficient and efficient and effective approach to disability management.

Meets regularly with managers, labor relations and employee relations to develop sound strategies for a mutually beneficial resolution to workforce management.

Stays abreast of trends and innovations in the field of Leaves of Absence and Workers’ Compensation; keeps current on legislative and regulatory issues at the State and Federal level (FMLA, Pregnancy Discrimination Act, ADA, TDI, LTD, Sick Leave Laws, etc.) also taking into consideration the provisions of the various collective bargaining agreements.

Manages the external vendors to ensure proper coordination of activity between HA and the vendor(s); works with insurance broker to identify best practice approaches to lower cost overall.

Provides support to managers in implementing and monitoring lost time initiatives at the operational level.

Performs other duties as assigned to support the efficient operation of the department and assumes other responsibilities, duties, tasks and assignments that contribute to the mitigation or response to any public health emergency

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.   Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.


  • Bachelor’s degree in Human Resources, Business Administration, or Healthcare is required
  • Six (6) years of related experience in leave of absence administration and disability accommodations inclusive of three (3) years of supervisory experience is required.
  • Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
  • Strong knowledge and understanding of disability management, return-to-work strategies, Americans with Disabilities Act Amendments Act (ADAAA) and related state and local statutes.
  • Demonstrated experience working in a Healthcare environment with a high volume of accommodation cases.
  • Ability to analyze, problem solve, organize, and manage multiple priorities, and effectively follow up in a fast-paced environment.
  • Ability to build and maintain effective professional relationships through strong interpersonal skills including consistent demonstration of solid professional judgement.
  • Strong written and verbal communication abilities, including effective presentation skills at all levels of the enterprise including technical language with representatives from the Legal team.
  • Able to provide exceptional customer service by exhibiting a high sense of urgency, exceptional follow-up, and follow-through.
  • Must have meticulous attention to detail, critical thinking skills, and the willingness to accept constructive feedback.
  • Ability to manage multiple tasks in a deadline-driven environment.
  • Ability to examine documents for accuracy and completeness.
  • Ability to work independently as well as collaboratively within a team.
  • Ability to gather data, compile information, and prepare reports and/or presentations.
  • Solid skills in Microsoft Office programs, including Excel, Word, PowerPoint, Outlook.


  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Posted January 30, 2024

San Manuel Band of Mission Indians

The San Manuel Band of Mission Indians is a federally-recognized Indian tribe located on the San Manuel Indian Reservation near Highland, California.  San Manuel exercises its inherent sovereign right of self-governance and provides essential services for its citizens by building infrastructure, maintaining civil services, and promoting social, economic, and cultural development.  

 The Serrano people of San Manuel have called this area home since time immemorial and are committed to remaining a productive partner in the San Bernardino region. The Reservation, once only 640 acres, is now over 1,100 acres in size. 

The call of Yawa’ – to act upon one’s beliefs – inspires the Tribe to give back to the areas they call home and support organizations working to create a better tomorrow in the Inland Empire and Indian Country. 

Our support is directed to organizations providing services in San Bernardino and Riverside counties, including:

  •         501(c)(3) nonprofit organizations
  •         Public schools
  •         Private schools
  •         Charter schools, and 
  •         Local government agencies

The Tribe also operates Yaamava' Resort & Casino at San Manuel (formerly known as San Manuel Casino®), the Palms Casino Resort, as well as other enterprises. 

We value our employees and offer a comprehensive Benefits Program

Our team members enjoy a competitive base salary, an annual discretionary performance bonus, and an annual merit increase as part of our total rewards package. Additionally, San Manuel supports team members' financial health through 401(k) retirement savings plans that offer a 2% core discretionary contribution and matching, and a host of other services - from discounts to tuition assistance.

Apply today to join our team!