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Director of Food and Beverage

Virgin Hotels New York

1227 Broadway
New York, NY 10001

460 Room Hotel
Managed By Virgin Hotels
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Compensation: $155,000 to $165,000 per year, Full-Time

Who We Are

We love what we do and what we do is important!  We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates.  Everyone should go home feeling better because they learned something new, or had fun working that day.  Therefore, we hire unique individuals who work together to create amazing experiences for our guests.  We recognize that every member of the team contributes to the success of the whole organization.  No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. 

Your Mission

Should you choose to accept it…

If you are a successful Food & Beverage Director, with multi-venue experience, Virgin Hotels wants you.  

Virgin is a culture that believes in action, not navel gazing. The F&B Director must have experience taking ideas from concept to real life.  An understanding of execution steps and a handle on practical considerations (cost, budgets, timing, and schedules) is critical to success in this role.  Strong people leadership and development/ mentorship skills are a must.  Divas need not apply. The Virgin culture, starting with the big guy Sir Richard, is a roll up your sleeves kind of place.  At Virgin Hotels, we are focused on the guest experience, whether that is eating in one of our restaurants, ordering room service, or holding a special event at the hotel.  The F&B Director will be responsible for ensuring that all of these areas run as flawlessly as possible. 

Of course, we also expect you to focus the usual things such as quality control, profitability, inventory management etc. However, at Virgin, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun.  We are looking for someone who is full of creative ideas and has the ability to motivate a team, as well as possessing strong e-commerce skills and a love of food and beverage.   Most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun!

The Nitty Gritty

What exactly you will be doing…

In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities.   Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: 

  • Bring the Virgin Hotels food & beverage vision, with an eye on overall customer experience
  • Work closely with other members of the team to deliver a Virgin-branded experience that seamlessly incorporates fantastic food, delicious drinks and superb service
  • Previous hospitality and multi-venue experience in your skillset, whether that is in hotels, bars or restaurants. Only exceptional candidates will be considered
  • Great team player with the ability to create excellent working relationships and help lead, mentor and develop members of their team
  • Able to manage complexities, whether in budgeting, scheduling, or dealing with training standards
  • Creativity and innovation with the ability to think outside the box and approach all issues with a completely fresh approach
  • Highly organized, anticipating needs and over delivering wherever possible
  • Must be enthusiastic, passionate and possess a sense of humor!  No wallflowers permitted!
What Qualities Are We Looking For?

You got skills?  If you are able to perform the following, then you have come to the right place… 

  • Input and access data in various computer systems
  • Understand guest inquiries and provide clear, concise responses
  • Work with others like a rock star, while constantly advocating for your guests
  • Communicate clearly in verbal and written English
  • Work cohesively with other departments and co-workers as part of a team
  • Focus attention on details
  • Maintain confidentiality of all guests and hotel informatio
  • Maintain a neat, clean and well-groomed appearance per hotel standards
  • Adhere to hotel policies including but not limited to attendance, safety, behavior
Background Must Have
  • Current, legal and unrestricted ability to work in the USA
  • Associate or Bachelor’s degree preferred. 
  • Minimum 5 years of Food and Beverage management experience.
  • Previously experience as Director of Food & Beverage is highly preferred. 
  • Ability to compute accurate mathematical calculations.
  • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone. 
  • Proficient computer knowledge. 

#LI-onsite

Posted April 1, 2024

Virgin Hotels New York

Virgin Hotels is set to open its new property in New York City this year. Fancy a preview of what to expect? Dive right in…

The city that never sleeps will be home to a brand new Virgin retreat in 2022, where you’ll find all the little touches you’ve come to expect from Virgin Hotels. We’re talking beautiful Chambers, a personalised welcome and a bed so comfortable you might be tempted to actually catch some zzz's – despite NYC’s buzzing rep.

Located on the northwest corner of 29th Street and Broadway in the heart of Manhattan, Virgin Hotels New York City is close to many of NYC’s hottest attractions. Central Park, the Met and Theater District (jazz hands at the ready) are all in easy reach.

This is a new-build hotel, with 463 Chambers, meeting spaces and plenty of restaurants and bars, including the brand’s flagship space, Commons Club. You won’t find anywhere else like it in the city.

Virgin Hotels New York City will also offer incredible event spaces, with amazing views of the Big Apple cityscape. The perfect spot to wow your guests over a Martini or three, with front-row seats to one of the world’s most hip and happening neighbourhoods.

Virgin Hotels New York will open its doors next year, and the countdown begins right now. Head over to the Virgin Hotels website to keep up with all the latest news, and get dreaming and scheming for your next NYC getaway.

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