Photo of Waldorf Astoria Shanghai on the Bund, Shanghai, China

Chinese Restaurant Assistant Manager 中餐厅副经理

Waldorf Astoria Shanghai on the Bund

No.2 Zhong Shan Dong Yi Rd, Huang Pu District
Shanghai, 200002
China

260 Room Hotel
Managed By Hilton
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Full-Time

Description

An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Café, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service.

What will I be doing?

As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:

  • Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
  • Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
  • Ensure Team Members maximize all sales opportunities
  • Ensure Team Members consistently maintain brand standards and high levels of customer service
  • Handle all customer inquiries in an appropriate and professional manner
  • Accurately manage all transactions during service
  • Manage Team Member schedules, stock, and wastage levels

Requirements

What are we looking for?

An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in organizing food and beverage service in a range of outlets
  • Experience in supervising a team
  • Ability to demonstrate delegation skills
  • Flexibility to respond quickly and positively to a range of work situations
  • A passion for developing others to be part of a winning team

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Posted April 7, 2024

Waldorf Astoria Shanghai on the Bund

Shanghai Treasure On The Historic Bund

Once the renowned Shanghai Club, our hotel retains much of its heritage design and combines modern comfort with views of the Huangpu River. We're one block from the iconic Bund, featuring waterside strolls and shopping. Unwind at our luxury spa, and enjoy personal concierge services, a fitness center, and several acclaimed restaurants.

Experience breathtaking panoramic views of the city skyline right from the comfort of your room or suite. Enjoy plush bedding, spacious bathrooms, and exclusive amenities.

Discover a variety of local and international flavors with an abundance of dining options at our hotel. From modern and regional Chinese to European cuisine, all our venues offer a unique culinary experience.

Our spa provides a serene sanctuary that combines traditional Chinese practices with modern techniques to soothe jet lag.

With a variety of couple and express therapies available, we offer the ideal setting to rejuvenate and relax.

Hold your next business meeting, corporate conference, or grand wedding celebration in Shanghai.

With over 3,000 square meters of elegant events space and a skilled events team, we are dedicated to making your next event the one to remember.

As the first Waldorf Astoria hotel to open in Asia, our hotel is located on Shanghai’s iconic Bund, showcasing our unique charm and allure.

The Heritage Building is a landmark structure constructed in 1911. Once the legendary Shanghai Club, this architectural gem has been lovingly restored using archival photographs and historical records.