Operational/Leadership Intern - Food & Beverage (German Language Requirement) - May/June 2024

Description

Why Work for Hilton?

Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 7,000 properties with more than 1 million rooms in 123 countries and territories. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100 million members in our award-winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.

As a Operational/Leadership Food & Beverage Intern, you would be responsible for:

• This is an amazing opportunity to learn and develop your knowledge and skills within all areas of F&B including Restaurant Host, Sommelier, Bar and Restaurant. 
• You will spend time in all sections learning all aspects before moving to another.
• Shadow the Food & Beverage management team with hiring, scheduling, supervision and control of team
• Answers telephone calls and connect them to their appropriate extensions
• Ensure that mise en place levels are kept to standards
• Meet, greet and seat guests in a professional and efficient manner
• Clear and reset tables and operational areas
• Ensuring high standards are met for guests to enjoy their experience
• Assist in departmental administrative tasks
• Handle guest complaints, receive feedback and take action
• Suggesting and describing various appetizers, entrées, desserts, alcoholic drinks

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

As with any job, we do have certain criteria that you will need to meet in order to be considered. These are detailed as follows:

• A passion for team work and development
• Excellent organizational skills with a high level of accuracy
• Excellent communication skills and ability to build effective long-term relationships
• Excellent computer skills
• Analytical approach to work
• Studying or Graduate of Hospitality, Tourism or related
• Prepared to commit to a Six upto Twelve months’ internship

Hilton Work Perks

In addition to a competitive salary you will also receive a range of excellent benefits - probably the best of which is our Go Hilton Team Member Travel Program. This provides you with access to heavily reduced hotel room rates for you, your family & friends. Perfect for the holiday savvy team member! In our hotel you will also benefit from a staff cafeteria for all meals, a five minute away shared accommodation and transportation. The role also includes all required residency and work permits.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest and team member experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!