Photo of Sleep Inn Allentown-Fogelsville, Allentown, PA

Guest Services Representative (Weekend)

Sleep Inn Allentown-Fogelsville

327 Star Road
Allentown, PA 18106

62 Room Hotel
Managed By Star Hospitality

Professional Development ,Employee discounts to all Choice international hotels

Sleep Inn is dedicated to offering our guests a seamless experience that extends from our welcoming staff to our clean, comfortable rooms. We are in Allentown, PA, and we pride ourselves on providing top-notch customer service. We are currently looking the mature, adaptable &enthusiastic ,

Compensation: $14-$15, Part-Time

Position Summary:

The Front Desk Associate is responsible for delivering an exceptional guest experience from check-in to check-out, as well as performing light housekeeping duties to maintain the cleanliness and comfort of our hotel. We are looking for a team player who is business-focused and eager to contribute to our hotel’s success. No prior experience is necessary, but the willingness to learn and grow with our company is essential. Ideal Candidate would be able to work 7-3 and or 3-11 

Key Responsibilities:

Front Desk Duties

Greet and register guests, providing prompt and courteous service.

Handle guest inquiries, concerns, and requests efficiently.

Answer phone calls and provide information on hotel amenities, local attractions, and directions.

Coordinate with other departments to ensure guest satisfaction.

Process transactions and manage a cash drawer.

Helping out with breakfast.

Light Housekeeping Duties

Replenish towels, toiletries, and other supplies to guest at the desk.

Spot clean public areas including the lobby, corridors, and elevators.

Assist the housekeeping team as required.

Maintaining the upkeep of laundry for the next business day is required

Skills & Qualifications:

High school diploma or equivalent.

Strong verbal communication skills.

Basic computer skills.

Ability to work independently and as part of a team.

Business-focused mindset.

Willingness to learn and take on multiple tasks.

Physical Requirements:

Ability to stand for extended periods.

Ability to lift, carry, push, and pull up to 25 pounds.

Schedule: This position requires flexibility 7-3 & 3-11 

Posted June 17, 2024

Sleep Inn Allentown-Fogelsville

When you travel, a convenient location and helpful amenities can take your trip from good to great. That’s exactly what you’ll get at our Sleep Inn® hotel in Allentown. Families, tourists and business travelers alike will appreciate our location just minutes from the area’s most popular attractions. We’re less than 10 minutes from Dorney Park & Wildwater Kingdom, an amusement park with thrills for the whole family. Our pet-friendly hotel is also located a short drive from Muhlenberg College and Kutztown University. With other nearby attractions such as the Wind Creek Casino and the Valley Preferred Cycling Center, there’s no shortage of activities in Allentown.

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