Photo of The Langham Boston, Boston, MA

Senior Social Catering Sales Manager

The Langham Boston

250 Franklin Street
Boston, MA 02110

312 Room Hotel
Managed By Langham Hotels and Resorts

Compensation: Annual, Full-Time


To be responsible for the development and promotion of the Social Catering Sales market at The Langham, Boston encompassing the following market segments: High volume social catering sales (with under ten guest rooms) handling primarily the wedding and social markets, including luxury social and event planners. Additional segments as needed could include SMERF (Social, Military, Educational, Religious and Fraternal) groups along with media/public relations and holiday party markets.


  • To sell and detail catering events within the market segments outlined by Director of Catering & Conference Services to achieve budgeted revenue goals. Maximize revenue in the given fiscal year and crossover revenue booking goals for future years.
  • Detail events for Social Catering Manager and assisting conference services.
  • Work closely with the Catering Sales team to identify, research and develop potential Catering Sales leads and opportunities for the hotel.
  • Solicit business from assigned market segments, to include outside solicitations, networking events, industry showcases and client events. 
  • Develop and maintain Langham's best practices to ensure customer account objectives are defined, and appropriate sales activities are implemented.
  • Responsible for managing account base, continuous development of new contacts and companies determining the total potential of each account.
  • Maximize function revenue by booking appropriate meeting space based on food and beverage/attendance ratio.
  • Maximize room rental and food and beverage revenue / Upsell when possible in order to increase average checks, and encourage use of in-house outlets (Private Kitchen, Restaurant outlets).
  • Conduct site inspections throughout the property.
  • Collaborate with various departments to ensure flawless execution and participate in problem solving with other departments.


  • Digital dexterity, e.g., using a computer keyboard, computer/software applications
  • Stand, sit, reach, grasp, lift/carry, walk, climb, kneel, squat, bend, push/pull.


  • Sets high personal performance standards with strong performance record and ability to work in a fast-paced environment.
  • Excellent communication skills in both written and spoken English. Communicates openly and clearly, develops positive working relationships at all levels, and manages conflict effectively.
  • Presents compelling arguments that persuade others. Motivate and inspires others to perform.
  • Adapts quickly and positively to new situations and continue to be productive in changing circumstances.
  • Ability to use and create written (verbal/visual) sources of information, e.g., read reports, procedural documentation, and reference materials.
  • Make decisions requiring limited judgment, e.g., task sequencing, filing, and tracking email.
  • Perform activities requiring sustained concentration, e.g., training, designing, and planning work.
  • Use non-verbal/visual sources of information, e.g., reference graphs, tables.
  • Use electronic and oral communication to perform work, e.g., answer telephone, greet visitors, and conduct in-person and virtual meetings, client entertaining, and domestic and international travel.
  • Prompt and systematic decision-making skills and prioritizing workload.
  • Good interpersonal and presentation skills for working with third-party partners and the internal marketing with an executive team.
  • Due to the cyclical nature of sales, the work schedule may vary to reflect the business needs of the hotel/clients.


  • Undergraduate degree in relevant discipline.
  • Minimum 5 years of experience in one of the following fields: luxury hotel, hotel catering sales in the local market
  • Proficient in C-Vent, and other RFP platforms, Delphi, iPlan, or another Proposal platform, Outlook, Word, Excel, and Knowland.
  • Involved in social industry organizations (WIPA, NACE, BWG, etc.)
Posted April 4, 2024

The Langham Boston



The Langham, Boston boasts 312 lavish rooms and suites that reflect the luxurious attributes of the Langham brand and the rich past of the building’s history. Each room is tailored with classic touches and deluxe amenities for a timeless, fresh and residential feel that luxury travelers have come to expect from Langham Hotels and Resorts. The guest rooms and suites were recently  transformed with the addition of updated spacious bathrooms with walk-in showers, and white marble floors and countertops, a lighter and brighter color palette as a nod to the traditional New England aesthetic. Guests are able to enjoy an elevated experience by upgrading to the Langham Club level, allowing for access to a refined, private club setting offering a wide range of privileges, including food and drink service throughout the day.


In the heart of downtown Boston, The Langham has introduced two chic new dining concepts - an eclectic dining venue Grana, and a redesigned signature cocktail bar at the lobby level called The Fed. The food and beverage offerings at The Langham equally reflect refined luxury and the innovative culinary scene in Boston. 


As part of the Langham culture, The Langham, Boston continues to create memorable events and weddings in function space that is infused with historic flavor along with detailing and accents that refer to this iconic landmark. Recognized for notable awards, the hotel provides an array of extravagant function rooms for your wedding, business or social event, including boardrooms for power meetings and two ballrooms for intimate or lavish elegant affairs. The Langham, Boston will make your event extraordinary with a dedicated team of organizers, innovative culinary creations, and cutting-edge audio visual that will ensure your event is flawless from start to finish.


The Langham, Boston will offer wellness for your body with our state-of-the-art Fitness Center, heated indoor swimming pool, whirlpool and relaxing saunas. Guests will be able to maintain their fitness regimes while traveling using our Technogym cardio and strength equipment. Guests will have an open invitation to plunge into the refreshing waters of the sparkling indoor lap pool in the charming and intimate pool pavilion.