Housekeeping Supervisor

AM Housekeeping Supervisor

At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests.  We are a leader in the Myrtle Beach area’s hospitality industry with an industry-leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.

Work Location: Captain's Quarters Resort, 901 S Ocean Blvd, Myrtle Beach, SC 29577

How Will You Shine?

As a valued and successful Housekeeping Supervisor, you will be required to:

• Inspects guestrooms and public areas to ensure that they meet standards of cleanliness
• Report room status to Front Desk
• Communicate needs or errors to the Housekeeping staff
• Follow through on guest complaints and requests regarding room services and ensure the appropriate follow-up with guests
• Handles discipline of employees in accordance with company policy
• Assist in coaching and training new employees
• Oversee all room attendants in your section
• Performs other related duties as assigned
• Communicate with the PM shift housekeepers of rooms to be cleaned and special requests
• Maintain work area neat and organized 
• Report all unsafe conditions immediately
• Inspect guest rooms for maintenance repairs 
• Attend all mandatory meetings
• Check housekeeping carts for proper supplies 
• Complete all other duties as assigned by the Director of Housekeeping including cross training
• Follow-up on special needs or tasks in the department
• Helps Housekeeping team members when needed
• Assist in setting up and cleaning Homeowner arrivals
• Perform duties of room attendant when necessary
• Report maintenance issues
• Report rooms that are still occupied after 11 am
• Handles missing /found articles, damaged, or merchandise problems
• Discuss any issues that have not been addressed to the oncoming shift
• Always respond in a friendly, helpful manner to guests and other colleagues
• Report to work in the required uniform and in adherence with the Resort’s Dress Code Policy
• Must be able to work independently and as a team player

How Will You Be Rewarded?

• Base pay
• Paid Time Off 
• Work today, get paid today available
• Floating Holiday Pay 
• Medical, Dental, and Vision Insurance within 60 days
• Discounted hotel & resort Stays
• Monthly, quarterly, and yearly recognition programs
• Career advancement opportunities
• Training and continuing development in hospitality roles

Why Should You Choose VMB?

Hospitality is at the heart of all we do at Vacation Myrtle Beach. We “WOW” by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you’ll find a family that’s comprehensive, values diversity, and is built on a foundational respect for people from all over the world.

We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.

We are an equal-opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Job Types: Full-time

Pay: Depends on Experience

Supplemental pay types:

• Various Incentives 

Ability to commute/relocate:

• Myrtle Beach, SC 29577: Reliably commute or planning to relocate before starting work (Required)