Additional Information
Director, Contract Management (Telecom)
Job Number
24024974
Job Category
Information Technology
Location
Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
VIEW ON MAPSchedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management
Job Summary
Marriott International has an opening for Director, Contract Management, Global Technology (Telecom). As a director, you will support the Global Technology Business in developing and executing effective contracting strategies for a technology category with a focus on telecom contracts such as wireless, wired line, Internet Service Providers, PBX contracts, Cloud PBX and other network and telecom hardware, software and services. You will also ensure contract compliance and reporting, in alignment with legal requirements and Marriott policies.
You will have the opportunity to work with various technology partners and stakeholders, and to draft, negotiate, and execute complex agreements. The Director partners with the technology discipline leaders on all aspects of the company’s contractual agreement(s) with telecommunications suppliers, including drafting, negotiating, and executing complex telecom and network agreements.
You will also manage the entire contracting lifecycle from RFx/competitive bid process through contract negotiations, execution, dispute resolution, benchmarking analysis, and renewals and terminations. Collaborating with Global Technology business partners, financial managers, and the Vendors and using your extensive knowledge of commercial telecom contracts will be required as you deliver optimal outcomes for Marriott functioning as the contracts’ subject matter expert in managing large complex Telecom Agreements.
Candidate Profile
Education And Experience
Required
8+ years of complex Contract Management and Sourcing within the technology and telecom space
3+ years of telecommunications contract experience
Undergraduate degree
Familiarity with the procurement of technology products, services, telecom and network connectivity
Fluency with MS Office technology, including Teams, Word, Excel, PowerPoint.
People Manager Experience
Preferred
Legal/JD
MBA in Finance/ Accounting or related graduate degree
Demonstrated knowledge and mastery of Telecommunications contracts, deep knowledge of doing business with Major Telco communications providers
Core Work Activities
Contract Management
Contracts for technology products and services in accordance with Marriott standards to protect Marriott’s interests and get the best value for the company including leading contract negotiations (both legal contract language and pricing), developing negotiating strategies through collaboration with product owners and stakeholders, aligning internal stakeholders on requirements and negotiation positions, setting expectations with all stakeholders, drafting contract language in accordance with Marriott policies and standards, and coordinating and scheduling meetings.
Leads RFx/competitive bid processes where needed for technology products and services in accordance with Marriott policies.
Research, benchmark and analyze pricing against the market and develop negotiation strategies in collaboration with stakeholders to close any gaps between existing and market-leading pricing.
Tracks status and milestones of projects within Marriott’s Global Technology contract management system.
Serves and business advisor for technology leaders in crafting and executing telecom procurement strategies
Collaborates with key stakeholder groups to ensure process-related activities address company needs.
Guards and owns the integrity of the pricing schedules and mechanisms and ensure they are fit for purpose and pricing is aligned with the terms of the agreement.
Collaborates with Legal, Service Management, Service Delivery and Finance to maintain a thorough knowledge of all aspects of contracts.
Modifies contracts as needed.
Manages issues related to the contract and assists in interpreting the contract as needed. Resolves escalated issues and facilitates dispute resolutions with providers, as needed
Demonstrates thorough understanding of major outsource agreements, including negotiating Fixed Price SOWs on large outsourcing agreements
Solves problems and applies analytical skills with regard to detailed Service Provider pricing models and related analysis.
Excellent creative thinking skills with emphasis on developing innovative, out-of-the-box solutions to solve complex contractual problems against the backdrop of driving cost savings
Takes initiative moving projects toward resolution, facilitating needed actions, motivating others, and able to prioritize multiple efforts to deliver on-time results while working under aggressive scheduling.
Be an effective communicator at all organizational levels; role will be interfacing senior technology, finance, and operations leadership, which demonstrated subject matter expertise on telecom deals will be a requirement
Ability to manage several complex RFP’s/RFX’s simultaneously while managing day to day contracting workload. (deal volume of 25-30 transaction documents at any one time).
Demonstrated experience in developing and executing negotiations strategy.
Manages negotiations for amendments, contract interpretations, new services and any other issues requiring contractual resolution.
Management Competencies
Leadership
Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Managing Execution
Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.Building Relationships
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains collaborative relationships based on an understanding of customer/stakeholder needs, builds consensus with customer/stakeholders and actions consistent with the company’s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Generating Talent And Organizational Capability
Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning And Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.o Business Process and Analysis – Knowledge of multiple processes within sponsor department; ability to document key process flows, recognize processes for redesign, identify opportunities and translate business processes into information system’s needs. Ability to define quality measures and evaluate performance against standards and to identify issues, risks and possible paths of resolution or mitigation strategies.
o IT Business Management – Ability to monitor and evaluate trends in technology, technology delivery mechanisms and IT organizational processes and tools. This includes the ability to redefine processes, make recommendations, and perfect process governance frameworks.
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o Reading Comprehension - Understands written sentences and paragraphs in work related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Posted March 15, 2024
