1335 Avenue of the Americas
New York,
NY
10019
Full-Time
Hilton New York Midtown is hiring the next Operations Manager to lead the Front Office Team. It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theater and transportation desk for tips, tickets and travel in and around the city.
This role manages Front Office operations to ensure profitability, control costs and quality standards and result in total guest satisfaction. Provides leadership, organization, instruction, and guidance to Front Office staff, ensuring quality service is provided. Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervises, counsels, schedules and evaluates staff. Ensures completion of daily objectives while maintaining Hilton's Brand Standards of guest satisfaction.
Shift Pattern - Open availability to work AM, PM or Overnight shifts
Salary: $75,000 / annually
What will I be doing?
#LI-LG1
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Meaningful Benefits for Your Career and Well Being
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs:
*This information is a highlight of the major benefits offered. Wages, retirement and paid time off benefits are specific to your location and position.
We’re opposite the Museum of Modern Art, surrounded by subway and bus lines. Rockefeller Center and Radio City Music Hall are two blocks away and we’re a short walk from Central Park. Grand Central Station, Broadway, and Times Square are within a mile. Enjoy sweeping city views, seasonal dishes from our restaurant, and the fitness center.