Attendant - Beverage Cart
Full-Time
Description
About Bally’s
Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.
A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary
As an Attendant – Beverage Cart , you will be serving beer, wine and/or canned mixed beverages for customers according to established guest service standards.
Duties And Responsibilities
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Serving customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right”
- Greeting guests immediately
- Taking drink orders from customers
- Collecting payment and follows cash handling procedures
- Ordering or requisitions liquors and supplies
- Washing glasses
- Maintaining clean and sanitary bar area
- Monitoring guest alcohol consumption and acts according to established alcohol awareness program guidelines
- Resolving guest complaints
- Taking breaks only when approved by the Manager
- Keeping a clean and professional appearance at all times
- Perform other duties as assigned
Qualifications
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must be a high school graduate or equivalent
- Must have six months or more related experience
- Must have alcohol certification
- Must have knowledge of beverage order processing systems
- Must have open work availability to work nights, weekends, and holidays
Physical Demands
- Frequently required to lift up to a maximum of 30 pounds
- Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
Work Environment
The work environment contains bright lights, loud noise, and stressful situations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Bally’s Chicago
Bally's Chicago will be located in the city's River West neighborhood on the bank of the North Branch of the Chicago River, near the intersection of Chicago Avenue and Halsted Street.
The first phase of the new casino hotel resort is slated to cost $1 billion. It will include 2,700 slot machines, 95 table games, a suite-only hotel, with 100 suites. There will also be an outdoor music venue with space for 1,000 people.
The subsequent expansion of Bally's Chicago is projected to provide a total of 4,000 gaming seats with a new 400 room hotel, a 3000 seat indoor venue, and a 20,000 sq. ft. exhibition space.
This link on our Bally's Corporate site provides more information about the specific components of our facility:
https://www.ballys.com/about/casinos-resorts/default.aspx
This link provides the details of our commitment to develop a world-class entertainment destination resort, befitting Chicago’s status as a world-class city: New Casino Resort in Chicago | Bally's Corporation (ballys.com)
The permanent location will include a 3,000 seat theater, an extension of the Chicago Riverwalk, pedestrian bridge, six restaurants, a food hall, and room for 3,400 slots and 173 game tables.
The corporation has a plan to retrofit the former warehouse at the current Tribune plant in order to serve as a temporary casino while the casino is being built. Bally's Temporary Casino will be located at 600 N. Wabash Ave, Chicago, IL 60611.
The temporary facility located at 600 N. Wabash Ave, Chicago, IL, will initially provide 33,000 square feet of gaming space accommodating 1000 gaming patrons. There will be two bars & cocktail lounges, a food service bar and a Grab N Go Kiosk.
Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.
With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".
