Photo of Bally’s Dover, Dover, DE

Manager - Chief Steward

Bally’s Dover

1131 North DuPont Highway
Dover, DE 19901

500 Room Hotel Casino
Managed By Bally’s Corporation

Compensation: $56,000 per year, Full-Time


Essential Functions
  • Responsible for purchase requisitions of kitchen supplies and inventories.
  • Inspects kitchens and storerooms to ensure that premises and equipment are clean and in order, and that sufficient supplies are on hand to ensure efficient service.
  • Approves invoices or bills for payment.
  • Establishes controls to guard against theft and waste.
  • Confers with Event Manager concerning banquet arrangements for food service and equipment.
  • Responsible for the monthly accurate inventory taking of china, glass and silver items.
  • Oversees the daily tasks of all stewarding employees.
  • Exercises considerable judgment in determining priorities, managing project and assignments, delegating work, and overall accomplishments of goals and tasks.
  • Manages departmental budgets, maximizing revenue and controlling expenses as appropriate.
  • Coordinates daily with the chefs concerning kitchen cleaning and cleaning projects, walk-in boxes, hoods, etc., and coordinates in particular with the Event Manager concerning equipment needs for any larger catering functions.
  • Coordinates and direct all work assignments in the Stewarding Department to ensure the organization, sanitation, inventory and control of all china, glassware, and silverware items.
  • Ensures that all dishwashing machinery is operated in accordance with manufacturers operating instructions and properly cleaned at the end of the day/shift and is serviced periodically.
  • Control payroll through proper employee scheduling, in accordance with the weekly cover forecast, and adjusts daily schedules to compensate for absences as required.
  • Interviews, selects, hire, and retain superior employees.
  • Coaches and counsels subordinate employees.
  • Conducts formal and informal training for subordinates.
  • Issues discipline and terminate employees as appropriate.
  • Oversees and ensures the timely completion of employee evaluations.
  • Ensures that employees work safely and follow all safety rules.
  • Manages payroll and labor costs.
  • Maintains relevant records and oversees the maintenance of records as appropriate for the department.
  • Develops and implements strategic goals, objectives and business plans for the department.
  • Ensures compliance with relevant laws and regulations as well as company policies and procedures.
  • Maintains up-to-date knowledge of industry and competition.
  • Ensures effective communication within the department and company.
  • Establishes and implements customer service standards.
  • Holds subordinates accountable for established performance expectations.
  • Motivates and develops staff; provides advice and guidance as appropriate
Additional Functions
  • Performs other duties as directed.


  • 3-5 years of supervisory experience in a quality convention hotel or large banquet/conference facility with annual Food & Beverage sales in excess of $5 million.
  • High school diploma, GED or equivalent work experience required, college preferred.
  • Must be quality and detail oriented, and well organized.
  • Must be proficient with Microsoft Office software.
  • Must possess superior customer service and leadership skills.
  • Must possess superior oral and written communication skills.
  • Must be able to solve problems and deal with a variety of situations.
  • Must present an overall professional appearance.
  • Must be able to work weekends, holidays and nights as scheduled.
  • Must be able to successfully pass a background check.
  • Some knowledge of Spanish is helpful.
  • Must be able to speak, read and write English.
Posted April 2, 2024

Bally’s Dover

Bally’s Dover is a unique Four Diamond casino hotel conveniently located in the heart of the Mid-Atlantic region. Our smoke-free casino features 33 table games such as Craps, Mini Baccarat Macau Style with Dragon Bonus, Blackjack, Roulette, Emperor's Challenge Pai Gow Poker, High Card Flush, 3 Card Poker with 6 card bonus bet, Player's Edge 21+3, Heads Up Hold'Em, and Cajun Stud. Players also enjoy 2,200 slot machines, including progressives and penny machines all the way up to $100 slots.

Our luxurious AAA-rated Four Diamond casino hotel is the largest in Delaware with 500 well-appointed guest rooms and suites. The stunning Rollins Center® ballroom and well-equipped breakout rooms accommodate conventions, corporate meetings, banquets, weddings and celebrations of many kinds.

Bally's Dover Casino Resort offers a wide variety of dining options from New York-style deli to a gourmet steak and seafood restaurant.  Casual dining includes family-style Italian, specialty seafood, station-style buffet, two gourmet coffee and pastry shops and more. Food & beverage venues include Gr8 Burgers, Jerry Longo's Meatballs & Martinis, Macau Kitchen Express, The Royal Prime, Sugar Factory, Sweet Perks Too and the Winner's Circle Restaurant.

Toppers Spa/Salon offers exquisite spa treatments and salon services in a tranquil setting.  Our shops include Godiva, Swarovski, The Colonnade Marketplace and Fashions of The Colonnade featuring trendy and classic designer apparel and accessories.

World-class sports action awaits with live harness racing from November to April with a liberal purse structure to attract the best horses and drivers from Delaware, Maryland, Pennsylvania, New Jersey, New York, Ohio and Canada.

Guests can wager on harness and thoroughbred horse racing from across the country, 363 days a year in our Race & Sports Book, in addition to professional football sports betting. Our casino hotel adjoins Dover International Speedway®, which hosts two thrilling NASCAR® race weekends each year.

We feature some of the best live entertainment in our region as well as live boxing events.

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.