614 Canal Street
New Orleans,
LA
70130
Full-Time
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
MAKE THE MOST OF EVERY SECOND IN NEW ORLEANS, LA
Experience superb service, upscale amenities and modern luxury at JW Marriott New Orleans. Situated in the historic French Quarter, our sophisticated hotel on Canal Street offers unparalleled access to the Big Easy, from Harrah's New Orleans Casino and the Warehouse District to Bourbon Street and the Superdome. Feel enriched with amenities such as our 24-hour fitness center and rooftop pool. On-site dining includes Fogo de Chão Brazilian Steakhouse and Creole cooking demonstrations with live street performers. Seek an event space near the French Quarter and delight in our indoor and outdoor venue with a balcony overlooking Canal Street. When you return from downtown New Orleans, LA, unwind in a premium hotel room or suite with plush bedding, flat-screen TVs, work desks and picturesque views of the French Quarter or Canal Street. Our executive-level rooms include access to a game lounge with a pool table as well as free breakfasts. Leave richer than when you arrived at JW Marriott New Orleans.