Concessions Attendant
Derby City Gaming & Hotel
4520 Poplar Level Rd
Louisville,
KY
40213
Full-Time
Description
Specific Duties And Responsibilities
- Provide excellent guest service to both internal and external guests
- Greets guests approaching service area
- Ensures consistent and convincing service according to the company standards.
- Responsible for selling and delivering all food items on the menu and handling all transactions according to the cash handling policy.
- Responsible for the cleaning and sanitizing of all food service equipment used to prepare and serve the menu items.
- Must be able to operate all equipment.
- Maintain current knowledge of daily menus and prices
- Ensure proper stock of product and supplies needed for service
- Ensure the safety and security of Team Members and guests.
- Performs clean-up duties to maintain the quality appearance of the work area, including cleaning equipment.
Standards Of Performance
- Knowledge of food outlet operations.
- Excellent guest service skills; ability to adhere to Company’s Service Standards.
- Able to interact with internal and external guests in a friendly/fast manner.
- Ability to work in fast-paced environment.
- Oral and written communication skills.
- Willingness to work flexible hours and handle high pressure situations in an interruptive environment.
Education, Tr AI Ning, And Experience
- A high school diploma or GED equivalent.
- One year of concession or office work experience is preferred.
- Ability to obtain a valid Racing License.
Physical Demands
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The Team Member is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.
Derby City Gaming & Hotel
Derby City Gaming is located on Poplar Level Rd. in Louisville, Kentucky. It is the only licensed gaming facility in the state. The 85,000 square foot, $65 million-dollar facility features over 1,200 historical racing machines, with 70+ themes, on the 45,000 square foot gaming and entertainment floor. It also features a123-room hotel, Chophouse, Bourbon bar and a Sports Bar.
The adjoining five-story hotel tower features 123 rooms with 108 standard guest rooms, 14 corner suites and a VIP suite. The Derby City Gaming hotel enables guests to take advantage of unique hospitality and Kentucky Derby ticket pairing options.
Food & beverage venues include Oliver's Chophouse, a classic steakhouse featuring the finest steaks and seafood, and the Bourbon bar which offers an extensive selection of bourbons and wines. Guests also enjoy two casual dining areas, which include classic diner-style comfort foods at Lil’ Wagner’s and Railbirds Hot Chicken Restaurant.
The Center Sports Bar is a horse racing simulcast wagering area with seating for 50, where players watch all the big games on fourteen 85’’ TV's, enjoy live bands on stage, as well as craft beers and specialty cocktails.
Derby City Gaming & Hotel is committed to elevating the entertainment experiences Louisville has to offer and ensure KY’s signature horse racing industry continues to thrive.
Derby City Gaming Downtown is now also open and features a 44,000 sq. ft. historical racing machine entertainment venue with close to 500 machines on a non-smoking gaming floor, with an open-air smoking and gaming patio, as well as three lively bars & lounges, live entertainment, sports wagering, and a gift shop.
We offer great pay, exciting career opportunities and exceptional employee benefits:
- 401k (with up to 5% company match)
- Employee Stock Purchase Plan (15% discount)
- Health, Dental, & Vision Insurance
- Flexible Spending Account
- Health Savings Account
- Complimentary Short and Long-Term Disability
- Complimentary Life Insurance
- Paid Time Off
- Company-Sponsored Volunteer Opportunities
- Advancement Opportunities
- Team Member Recognition Program
- Promotions, additional opportunities and the chance for further professional development are also available.
- And More!
Opportunities for advancement abound!
Our parent company, Churchill Downs Incorporated is an industry-leading racing, online wagering and gaming entertainment company anchored by our iconic flagship event, the Kentucky Derby. CDI owns and operates three pari-mutuel gaming entertainment venues with approximately 3,050 historical racing machines in Kentucky.
It also owns and operates TwinSpires, one of the largest and most profitable online wagering platforms for horse racing, sports and iGaming in the U.S., as well as seven retail sportsbooks.
CDI is also a leader in brick-and-mortar casino gaming in eight states with approximately 11,000 slot machines and video lottery terminals and 200 table games.
