Business Center Agent
Hilton Mexico City Reforma
Av. Juarez 70 Colonia Centro
Mexico City,
Distrito Federal
06010
Mexico
Full-Time
Description
A Conference and Events Sales Executive will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.
What will I be doing?
As Conference and Events Sales Executive, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The Conference and Events Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Conference and Events Sales Executive will perform the following tasks to the highest standards:
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Manage an events schedule to maximise yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
Requirements
What are we looking for?
A Conference and Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Demonstrated previous experience working in the Conference and Events function
- Knowledge of the hotel property management systems
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton Mexico City Reforma
Enjoy sky-high city views from our rooftop pool
Find our high-rise hotel in the heart of Mexico City, opposite Alameda Central park and just 650 meters from the Palacio de Bellas Artes. The historic center of Mexico City, which is centered around Zócalo plaza, is less than two kilometers away. We’re home to a rooftop pool, a spa, and a two-story convention center.
We have a choice of three restaurants and a lobby bar. Los Dones offers buffet and à la carte meals, while El Cardenal serves up traditional, farm-to-plate Mexican and Colonial dishes.
Using the finest products, we offer detoxing facials, holistic therapies, massages, and body wraps. We also look after hair, nails, and waxing. Our spa packages include a relaxing massage . We have separate steam rooms, whirlpools, and relaxation rooms for both men and women.
We’re home to a convention center with space for up to 5,000 guests. We also have a 1,500-seat ballroom and multiple meeting rooms with natural daylight and A/V equipment. Let our in-house events team oversee all the details, from check-in to catering services.
