Director of Housekeeping

Description

The Hilton Chicago - A magnificent location, overlooking Grant Park, Lake Michigan and Museum Campus. This downtown convention hotel offers easy access to the South Loop, 1.6 miles to McCormick Place and the first stop on the returning route from McCormick Place Convention Center. Our 1544 room property is home to over 800 employees.

This an exciting opportunity to join Hilton, as Great Place to Work and Fortune named Hilton #1 Best Big Company to Work for in 2021!

We are seeking a Director of Housekeeping! The ideal candidate for this role will have at least 5 years of Housekeeping Manager or Assistant Director experience, a true passion for guest service, standards, cleanliness and developing others! Bilingual candidates are encouraged to apply, OnQ experience highly desired!

What will I be doing?

• Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards.
• Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
• Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
• Recruit, interview and train team members

Requirements

About us

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. 

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

Meaningful Benefits for Your Career and Well Being

We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs:

• Competitive Salary
• Career growth
• Best-In-Class PTO (paid time off)
• Employee Assistance Programs
• Health and Welfare Benefit Plans
• 401(k) match
• Employee Stock Purchase Plan
• Go Hilton - Team Member Travel Discounts

*This information is a highlight of the major benefits offered. Wages, retirement and paid time off benefits are specific to your location and position..

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