Photo of Hard Rock Hotel & Casino Biloxi, Biloxi, MS

Table Games Supervisor

Hard Rock Hotel & Casino Biloxi

777 Beach Blvd.
Biloxi, MS 39530

Casino & Hotel
Managed By Bally’s Corporation
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Full-Time

Description

Protects the integrity of the table games. Provides direction, guidance and supervision of all dealers.

Principal Duties & Responsibilities

Knows and abides by Hard Rocks policies, procedures, internal controls and courtesy guidelines.

Performs all duties in accordance with state gaming regulations.

Maintains & updates knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding table game operations.

Completes table fills, credits and markers and comps.

Verifies and approves guest transactions while having a thorough knowledge of title 31.

Safeguards the company's assets assigned.

Ensures all scheduled tables are manned and ready at the beginning of the shift.

Assists in coaching, evaluating, counseling and rewarding Hard Rockers while maintaining efficient personnel records.

Supervises games ensuring dealers are following Hard Rock policy and procedures.

Promotes safety awareness to minimize work related injuries.

Enrolls new guests in the Encore players club.

Maintains complete knowledge of comp. procedures as well as the ability to evaluate guests, ensuring that qualified quests are taken care of through the complementary process.

Resolves guest & Hard Rocker issues/disputes.

Adheres to department and property policies and procedures.

Maintains knowledge of property information & memorabilia.

Knowledge, Skills, & Abilities Required

High school diploma or GED and two years of prior table games experience.

Must project a professional and positive image.

High energy level.

Excellent organizational and time management skills, with the ability to set priorities for self and others.

Good judgment and common sense.

Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.

Ability to work a flexible schedule.

Computer literate with knowledge of a variety of software applications including Microsoft Office.

Excellent interpersonal and communication skills (oral & written).

Must be able to communicate clearly, concisely, and effectively with all Hard Rockers and guests.

Ability to understand and promulgate written memos, instructions, regulations.

Ability to effectively analyze and solve problems.

Basic knowledge of mathematics, including statistics.

Training

All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:

Active Shooter Awareness Training

Counterfeit Currency Prevention

Cybersecurity Awareness for the Workplace

General Employee Safety Training

Hazard Communication

Responsible Gaming Awareness Training

Title 31 Introduction Overview

Title 31 Large Currency Transaction Reporting for Operations*

Title 31 SAR Incident Reporting Awareness Training*

Sexual Harassment Awareness for Frontline

Preventing Human Trafficking

Working Conditions

Physical Demands How Often Environmental Conditions How Often

Standing C Extreme Cold R

Walking F Extreme Heat R

Sitting F Temperature Changes R

Lifting R Wet R

Carrying R Humid R

Pushing R Noise F

Pulling R Vibration R

Climbing R Hazards R

Balancing R Atmospheric Conditions R

Stooping R Cigarette Smoke F

Kneeling R

Crouching R

Crawling R

Reaching R

Handling F

Grasping F

Feeling F

Talking F

Hearing F

Repetitive Motions F

Eye/Hand/Foot Coordination R

C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below.

_____ Little physical effort

__X__ Light work

_____ Medium work

_____ Heavy work

_____ Very heavy work

Posted May 15, 2024

Hard Rock Hotel & Casino Biloxi

Hard Rock Hotel & Casino Biloxi features a Hard Rock Casino with over 1,200 slot machines and 52 table games. The Hard Rock Hotel features 479 rooms and 5 suites that overlook the Mississippi’s Gulf shore. The facility features the Soundbar Swim-Up Bar, Outdoor Pool, the Body Rock Gym and the Rock Spa, which offers services such as facials, massages, body wraps and a full-service salon.

Food & beverage venues include Tequila’s on the Gulf, the Half Shell Oyster House, Satisfaction Buffet, Sugar Factory American Brasserie, Ruth’s Chris Steakhouse, Pie Five Pizza Co., Dunkin Donuts, Hard Rock Café, and the Macau Kitchen.

Hard Rock also features eleven bars, two dance clubs, a Sportsbook, a retail shop, three live music venues and a VIP Lounge. Hard Rock Live can accommodate over 2,000 guests for headline entertainment in a 9,000-square foot theater.

Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".