44400 Indian Wells Lane
Indian Wells,
CA
92210
Full-Time
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
The pay range for this position is $16.50 to $16.50 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Our Palm Springs Oasis Awaits You
Delight in discovery at Renaissance Esmeralda Resort and Spa, Indian Wells. Our resort in Palm Springs, California, is set within Coachella Valley, minutes from tennis courts, two championship golf courses, Indio and Coachella festival grounds and Palm Springs shops. This unique setting features all-new guest rooms with private balconies and scenic views. Start your day in greater Palm Springs with a favorite morning drink at Cafe Biscotti and fuel up with farm-to-table breakfasts at CAVA. Unwind with a massage at Spa Esmeralda or bask in the sun by our sandy beach pool in your own pool cabana. Our 24/7 fitness center features Peloton bikes, treadmills and free weights. End your day with dinner and cocktails at our restaurants and bars such as Glo Sushi and The Place Restaurant and Bar. Those looking to host events enjoy 213,000 square feet of modern space. Ideal for business retreats and leisure trips, Renaissance Esmeralda Resort & Spa, Indian Wells is your ticket to an oasis of adventure and relaxation.