Full-Time
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Own the moment at W Miami. Our luxury hotel in Brickell, Miami, has redefined the travel experience in Florida. No matter the reason for your stay, our 4-star hotel is the centerpiece of Miami's Wall Street and offers prime venues for your next Miami meeting or event. Our hotel rooms feature floor-to-ceiling windows framing views of the city or Miami River, marble bathrooms with W signature bath amenities and comfortable interiors designed in the Hollywood Regency style. After settling into your luxury hotel room, bask in the Florida sun and take in views of Miami as you sip cocktails in our 15th-floor pool. Dine on international cuisine set against panoramic Miami views at ADDIKT, our signature restaurant. Work off the extra calories at FIT®, our state-of-the-art fitness center, before exploring attractions in Miami, Florida. After a lively day exploring the city or conducting business, indulge in spa services at Iconbrickell Spa, showcasing a water lounge, a steam room and a sauna.