Photo of Bally’s Quad Cities Casino & Hotel, Rock Island, IL

Security - Officer Lead

Bally’s Quad Cities Casino & Hotel

777 Bally Blvd.
Rock Island, IL 61201

Casino
Managed By Bally’s Corporation
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Full-Time

Description

About Bally's

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary

As a Security Lead, you will provide a safe environment for all guests, employees, company property, and assets. You will be responsible for securing the premises, patrolling and property, guarding entry points, and verifying guests. In addition, you will nurture our relationship with our guests by maintaining exemplary guest and employee relations. This position's starting wage is $17.

Essential Functions
  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Responsible for the overall supervision and management of the Security Operations in the absence of the Director of Public Safety and the Security Shift Manager
  • Assist in the development of the security team through training, scheduling, conducting evaluations, and issuing corrective action
  • Initiate the review of Security Incident Reports
  • Oversee the physical security of the casino and company assets
  • Responsible for the physical safety of guests, employees, and company assets
  • Escort cash, chips, and table drops as needed
  • Report any criminal or suspicious activity without hesitation
  • Ensure the department adheres to all regulatory, departmental, and Company policies and procedures
  • Communicate any violations of Company policies and procedures as well as any regulatory requirements
  • Safeguard the overall integrity of gaming
  • Perform other duties as assigned
Qualifications
  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • High school or equivalent required
  • College or military education preferred
  • Prior security, safety, or loss prevention experience preferred
  • Must have excellent customer service skills
  • Strong organizational, planning, and supervisory skills are required
  • Must have open work availability to work nights, weekends, and holidays
Physical Demands
  • Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift.
  • Requires visual acuity to perform close-up activities and peripheral oversight
  • Frequently required to lift up to a maximum of 30 pounds
Environmental Working Conditions

The work environment contains bright lights, loud noise, and stressful situations.

What’s In It For You
  • Competitive wages with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Employee Stock Purchase Plan
  • Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

***Pass a company background investigation***

***Must be 21 years of age***

#LI-BS1

Posted March 12, 2024

Bally’s Quad Cities Casino & Hotel

Bally’s Quad Cities Casino & Hotel is located in Rock Island, Illinois. The 42,000 sq. ft. casino features almost 800 slot machines, and 13 table games that include Blackjack, Roulette, Craps, Ultimate Texas Holdem, Mississippi Stud and Three Card Poker and a live Poker Room. 

The hotel offers 205 rooms with 11 luxury suites; an Events Center, six food & Beverage venues (four restaurants and two bars), including a Buffet, Cafe, Sportsbook & Bar and two entertainment venues - a nightclub and an event center..

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings. With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.