Photo of Hard Rock Hotel & Casino Biloxi, Biloxi, MS

Pool Attendant

Hard Rock Hotel & Casino Biloxi

777 Beach Blvd.
Biloxi, MS 39530

Casino & Hotel
Managed By Bally’s Corporation


Serves as hosts to guests visiting the pool ensuring to their comfort and safety.

Principal Duties And Responsibilities

Enhances the guest experience by providing exceptional service.

Ensures that incoming phone calls are answered according to standard. Disseminates pertinent information to guests.

Receive Towels from loading Dock. Pick up all dirty towels left by guest. Stock towels at Platinum tower.

Greets and interacts with guests. Issues pool towels. Ensures that an ample number of pool towels are available at all times.

Set up and Break down of Cabanas. Clean Cabanas; mop, trash, refrigerator.

Straighten the out of place LOUNGE Chairs and set the backs down.

Records the number of pool guests visiting per hour, recording data.

Escorts guests to lounge chairs pointing out various points of interest (i.e. restrooms, showers, cabanas, restaurants, etc.).

Enforces pool policies, rules and regulations on a consistent basis. Restricts pool to registered guests.

Performs various maintenance duties as directed to maintain a clean and safe facility.

Notifies Management to inclement weather or extenuating circumstances. Notifies management of any Biohazards and or Security issues.

Skim Pool & Monitors deck cleanliness throughout shift; pick-up trash/debris as necessary

Receives cash bank from cage. Follows cash handling procedures.

Promotes safety awareness to minimize injuries.

Resolves guest issues.

Adheres to department and property policies and procedures.

Performs any other necessary duties instructed by manager.

Knowledge, Skills, & Abilities Required

High school diploma or GED.

Ability to work with exposure to outside weather conditions including heat, humidity, sun, wind and rain.

High energy level.

Excellent non-verbal communication skills – good posture, able to establish eye contact, and positive body language.

Must project a professional and positive image.

Ability to handle and carry out instructions.

Must be able to maintain composure under stress in a fast pace work environment.

Must be able to stand for long periods of time.

Ability to work a flexible schedule.

Excellent interpersonal skills.

Must be able to communicate clearly and effectively with all Hard Rockers and guests.

Basic reading skills.

Ability to understand and promulgate written memos, instructions, regulations.


All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:

Active Shooter Awareness Training

General Employee Safety Training

Hazard Communication

Responsible Gaming Awareness Training

Title 31 Introduction and Overview

Title 31 SAR Incident Reporting Awareness Training*

Sexual Harassment Awareness for Frontline

Working Conditions

Physical Demands How Often Environmental Conditions How Often

Standing C Extreme Cold C

Walking C Extreme Heat C

Sitting R Temperature Changes C

Lifting C Wet C

Carrying C Humid C

Pushing C Noise C

Pulling C Vibration R

Climbing R Hazards C

Balancing C Atmospheric Conditions C

Stooping O Cigarette Smoke c

Kneeling O

Crouching O

Crawling R

Reaching O

Handling O

Grasping O

Feeling O

Talking C

Hearing C

Repetitive Motions C

Eye/Hand/Foot Coordination C

C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below.

_____ Little physical effort

_____ Light work

__X__ Medium work

_____ Heavy work

_____ Very heavy work

Posted June 17, 2024

Hard Rock Hotel & Casino Biloxi

Hard Rock Hotel & Casino Biloxi features a Hard Rock Casino with over 1,200 slot machines and 52 table games. The Hard Rock Hotel features 479 rooms and 5 suites that overlook the Mississippi’s Gulf shore. The facility features the Soundbar Swim-Up Bar, Outdoor Pool, the Body Rock Gym and the Rock Spa, which offers services such as facials, massages, body wraps and a full-service salon.

Food & beverage venues include Tequila’s on the Gulf, the Half Shell Oyster House, Satisfaction Buffet, Sugar Factory American Brasserie, Ruth’s Chris Steakhouse, Pie Five Pizza Co., Dunkin Donuts, Hard Rock Café, and the Macau Kitchen.

Hard Rock also features eleven bars, two dance clubs, a Sportsbook, a retail shop, three live music venues and a VIP Lounge. Hard Rock Live can accommodate over 2,000 guests for headline entertainment in a 9,000-square foot theater.

Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".