Catering Sales Manager

• Through the usual functions (planning, site inspections, selling, up-selling and detailing) the Catering Manager is responsible for booking events and meeting revenue goals.  They set a high bar for the team by booking the highest quality business and motivate all to do the same. 
• The Catering Manager is cool under pressure and specializes in problem solving (especially when it comes to client relations and event management).  As a titan of the industry they are involved in networking organizations and a proud representative of Virgin Hotels.  Through untouched relationships they know what is happening with supply, demand and market fluctuations.   
• ilitation in daily business review meetings as well as sales & catering meetings.  Extensive knowledge of food and beverage, proper preparation and presentation of food and service standards are a must. 
• Organizing and leading pre & post-convention meetings with the hotel team (and sometimes the clients too) the Catering Manager will anticipate client needs and special requests. 
• Along with the Event Operations Manager they are the first line of communication and can’t fanny around when they see potential problems, compliments or complaints.  Our guest’s satisfaction is on top. 

• We live to learn.  The Catering Manager is open to developing their professional skills through Virgin Hotels organized training programs.   

What Qualities Are We Looking For?

You got skills?  If you are able to perform the following, then you have come to the right place… 

• Great team player with the ability to create excellent working relationships across the group.  Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team.   
• Ability to break down barriers and resolving potential conflicts swiftly and effortlessly 
• Strong communication and presentation skills to all levels of management 
• Creativity and innovation are essential!  
• Ability to think outside the box and approach all issues with a completely fresh approach 
• Ability to anticipate needs and over deliver wherever possible 
• Candidates must think on their feet and use their initiative to solve problems and deliver solutions 
• Excellent customer relations, communication, presentation and organization skills of utmost importance 
• Comply with all safety and health department procedures, as well as, all state and federal liquor laws
• Able to change direction and work on multiple project aspects at once 
• Enthusiastic, passionate, able to enthuse and motivate others 
• Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service  

Background Must Have

• Current, legal and unrestricted ability to work in the United States 
• Candidates must have previous hospitality experience. Hospitality could encompass; hotels, bars, restaurants, nightclubs, and other event spaces  
• Minimum 2-3 years of previous catering sales experience 
• Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone 
• Proficient in MS Outook, Word, Excel and PowerPoint 

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