Photo of Virgin Hotels New York, New York, NY

Senior Catering Sales Manager

Virgin Hotels New York

1227 Broadway
New York, NY 10001

460 Room Hotel
Managed By Virgin Hotels

Compensation: $70,000 to $75,000 per year, Full-Time

Who We Are

We love what we do and what we do is important!  We believe that everyone should leave feeling better – this means not just our guests, but also our teammates.  Everyone should go home feeling better because they learned something new, or had fun working that day.  Therefore, we hire unique individuals who work together to create amazing experiences for our guests.  We recognize that every member of the team contributes to the success of the whole hotel.  No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. 

Your Mission

Should you choose to accept it… 

Unique hybrid, just like celebrities before you… 

The Senior Catering Manager knows having many talents within the same industry leave naysayers envious.  Part sales person, part events manager, they put the M in multi-tasking. 

Using their experience, the Senior Catering Manager will sell and coordinate events in the hotel’s restaurants and dedicated event space to meet revenue goals.  They are the leader of the pack with client relationships and community involvement and an exceptional collaborator within all hotel departments. 

The Senior Catering Manager collaborates on service standards, food and beverage minimums and forecasting along with the Event Operations Manager and both are the partner in crime to the Director of Sales. 

The Nitty Gritty

What exactly you will be doing…

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities.  Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: 

  • Through the usual functions (planning, site inspections, selling, up-selling and detailing) the Catering Manager is responsible for booking events and meeting revenue goals.  They set a high bar for the team by booking the highest quality business and motivate all to do the same. 
  • The Catering Manager is cool under pressure and specializes in problem solving (especially when it comes to client relations and event management).  As a titan of the industry they are involved in networking organizations and a proud representative of Virgin Hotels.  Through untouched relationships they know what is happening with supply, demand and market fluctuations.   
  • ilitation in daily business review meetings as well as sales & catering meetings.  Extensive knowledge of food and beverage, proper preparation and presentation of food and service standards are a must. 
  • Organizing and leading pre & post-convention meetings with the hotel team (and sometimes the clients too) the Catering Manager will anticipate client needs and special requests. 
  • Along with the Event Operations Manager they are the first line of communication and can’t fanny around when they see potential problems, compliments or complaints.  Our guest’s satisfaction is on top. 
  • We live to learn.  The Catering Manager is open to developing their professional skills through Virgin Hotels organized training programs.   
What Qualities Are We Looking For?

You got skills?  If you are able to perform the following, then you have come to the right place… 

  • Great team player with the ability to create excellent working relationships across the group.  Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team.   
  • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly 
  • Strong communication and presentation skills to all levels of management 
  • Creativity and innovation are essential!  
  • Ability to think outside the box and approach all issues with a completely fresh approach 
  • Ability to anticipate needs and over deliver wherever possible 
  • Candidates must think on their feet and use their initiative to solve problems and deliver solutions 
  • Excellent customer relations, communication, presentation and organization skills of utmost importance 
  • Comply with all safety and health department procedures, as well as, all state and federal liquor laws
  • Able to change direction and work on multiple project aspects at once 
  • Enthusiastic, passionate, able to enthuse and motivate others 
  • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service  
Background Must Have
  • Current, legal and unrestricted ability to work in the United States 
  • Candidates must have previous hospitality experience. Hospitality could encompass; hotels, bars, restaurants, nightclubs, and other event spaces  
  • Minimum 2-3 years of previous catering sales experience 
  • Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone 
  • Proficient in MS Outook, Word, Excel and PowerPoint 


Posted May 1, 2024

Virgin Hotels New York

Virgin Hotels is set to open its new property in New York City this year. Fancy a preview of what to expect? Dive right in…

The city that never sleeps will be home to a brand new Virgin retreat in 2022, where you’ll find all the little touches you’ve come to expect from Virgin Hotels. We’re talking beautiful Chambers, a personalised welcome and a bed so comfortable you might be tempted to actually catch some zzz's – despite NYC’s buzzing rep.

Located on the northwest corner of 29th Street and Broadway in the heart of Manhattan, Virgin Hotels New York City is close to many of NYC’s hottest attractions. Central Park, the Met and Theater District (jazz hands at the ready) are all in easy reach.

This is a new-build hotel, with 463 Chambers, meeting spaces and plenty of restaurants and bars, including the brand’s flagship space, Commons Club. You won’t find anywhere else like it in the city.

Virgin Hotels New York City will also offer incredible event spaces, with amazing views of the Big Apple cityscape. The perfect spot to wow your guests over a Martini or three, with front-row seats to one of the world’s most hip and happening neighbourhoods.

Virgin Hotels New York will open its doors next year, and the countdown begins right now. Head over to the Virgin Hotels website to keep up with all the latest news, and get dreaming and scheming for your next NYC getaway.

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