315 East Dean Street
Aspen,
CO
81611
Full-Time
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
The pay rate for this position is $15.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The application deadline for this position is 50 days after the date of this posting, 03/18/2024.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
A contemporary version of a Gilded Age mountainside manor which provides an uncompromising base for arbiters of fine food and wine, connoisseurs of culture and adventure seekers. Located just steps from Aspen’s signature slopes and featuring premier amenities and St. Regis service, welcome to our signature Aspen resort.
Nestled at the Base of Majestic Aspen Mountain
Amongst icy mountain streams, shimmering alpine lakes and majestic snow-capped peaks beckons a destination of note. Welcome to The St. Regis Aspen Resort.
Mountain Resort Luxury
Enjoy the afternoon or evening in the Shadow Mountain Lodge, boasting great views of Aspen Mountain, or indulge in innovative dining at Chefs Club by FOOD & WINE.
Warm Tones and Striking Views
Our guest rooms have been designed to create an uncompromising and sophisticated environment.