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Lead Cloud Network Engineer

Hilton - System Solutions - Memphis

755 Crossover Lane
Memphis, TN 38117

Regional Office
Managed By Hilton
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Full-Time

Description

***This role is based at one of our corporate offices in Memphis, TN, Dallas, TX, or Remote***

This is your chance to be a part of an in-house Technology team that’s creating consumer-facing, the latest technologies revolutionizing the hospitality industry around the world! As a Lead Cloud Network Engineer,you will bring your technical skills to a hospitality company with an award-winning culture. On the Network Engineering team reporting to Senior Manager Global Network Engineering, you will support projects including the architecture and engineering of Hilton networks supporting all corporate offices and hotel locations.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Requirements

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Analyze requirements, coordinate with requestors, and manage vendors
  • Maintain an overview of the Hilton Global Network topology and assist with necessary connectivity requirements
  • Be responsible for all aspects of network engineering policies and operations, including network programmability (Python, scripting, and RESTful API) and orchestration
  • Develop and implement network policies to optimize network performance across corporate and hotel locations
  • Develop operating metrics for all elements of the corporate environment and manage network vendor and OEM performance
  • Demonstrated capability to be autonomous as lead cloud network engineer in multi-phase / multi-year network projects, leading to successful implementation

How you will collaborate with others:

  • Internally: Work within GNE to ensure the infrastructure supports HA, secure applications, and data flow. Regular meetings will include strategies to enhance our current cloud network footprint and security to align with compliance and cybersecurity measures. Additionally, collaborate with application owners to understand their application requirements and network dependencies.
  • Externally: Possess the ability to work with Hilton's external vendors (whether that is with our cloud service providers, MPLS providers, or Data Center vendors), to enhance our hybrid cloud networking capabilities. These external teams often play an important role in how projects are scoped and accomplished, and the ability to work with them is crucial.
  • Cross-functional: Participate in team meetings that involve team members from within other networking areas of Hilton. Your expertise will guide discussions on cloud network planning, technologies, deployment, and operational challenges. You will use the ability to promote a culture of knowledge-sharing and collaboration. The departments within Hilton's network are numerous, and the ability to collaborate with them is essential when it comes to accomplishing projects/tasks.

What projects you will take ownership of:

As a Lead Cloud Network Engineer, you will take on critical projects that solidify our cloud network infrastructure and enhance our operational efficiencies. Among your responsibilities, you will:

  • Infrastructure as Code (IaC) Development with Networking Foundations: Lead the deployment of IaC initiatives using Terraform to streamline and manage AWS cloud networking infrastructure. Draw on your traditional networking principles (BGP especially), to better support AWS Direct Connect, Transit Gateway, CloudWAN, and other solutions. Your role will be to help improve network pathways within our hybrid cloud environment. You will develop Terraform modules that integrate these advanced connectivity options, ensuring high availability, security, and scalability. You will combine established network protocols with IaC to craft a network infrastructure that is not only resilient but also prepared for future growth and challenges.
  • Cloud Load Balancing Solutions: Lead the design, implementation, and continuous improvements of advanced load balancing solutions, using technologies such as VMWare's AVI NSX Advanced Loadbalancer within AWS. Your focus will be to improve the solution to ensure Hilton delivers a reliable and scalable service to enhance user experience and resource efficiency.
  • DNS and Network Services Improvement: Take charge of initiatives to revamp our DNS management using BIND within cloud environments. While you need not be an expert, your understanding of DNS principles and your ability to guide improvements and collaborate with other teams will be important for the success of these projects.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

  • Five (5) years of professional experience in Technology or a related field
  • Four (4) Years of proven Network engineering hands-on experience at Global Enterprise organizations.
  • Three (3) years of working experience with Cisco cloud-based network engineering technologies on AWS
  • Two (2) years of experience with Infrastructure as Code (IAC)/automation technologies such as Python, Ansible, or Terraform for network deployment and management.
  • Solid technical background in networking technologies, including VPN, IPSec, BGP, MPLS, TCP/IP, HTTP, DNS, and Load Balancing
  • Experience designing/implementing AWS solutions and network infrastructure within AWS services and tools, including Transit Gateway, Cloud WAN, VPC Peering, Security Groups, Direct Connect, IGW, or NAT Gateway.
  • Travel up to 10%

It would be useful if you have:

  • Bachelor’s Degree, or Associate’s Degree plus 6 years of Technology related experience, or High School Degree/GED plus 12 years of Technology related experience 
  • Seven (7) years of professional experience in Technology or a related field
  • Experience working with 3rd party vendors and managed network service providers.
  • Experience in enterprise-level network security incidents and Change Management process.
  • Experience in a leadership role.
  • Experience with other automation frameworks (Chef/Puppet, etc.) and configuration management tools
  • Experience with other private and public cloud providers (connectivity, availability, resilience, and security).
  • Certifications: AWS or Cisco Certified Networking Professional (CCNP)

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $100,000-$140,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE

Posted March 19, 2024

Hilton - System Solutions - Memphis

We are passionate about delivering exceptional guest experiences.

We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.