Photo of Bally’s Chicago, Chicago, IL

Director - Casino Cage & Credit

Bally’s Chicago

777 W Chicago Ave.
Chicago, IL 60654

Casino Resort
Managed By Bally’s Corporation

Competitive Salary, Comprehensive Benefits Program - Medical, Dental & Vision, 401K/Company Match up to 6%, Employee Stock Purchase Plan, Employee Discount Program, Child Care Discounts

Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city! Join us in to be a part of Chicago's gaming history!

Compensation: $98,250 - $147,500 DOE, Full-Time

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary

As the Director - Cage Credit at Bally’s, you will be responsible for directing the cage and count room functions.

Duties And Responsibilities
  • Oversees the cage, satellite and count room operations.
  • Ensures all departmental and company policies and procedures are followed.
  • Ensures an accurate balance of cash in bankroll.
  • Manages table games related activities, including markers and chip inventory.
  • Responsible for training associates on proper cage/count room procedures.
  • Investigates and resolves customer issues.
  • Ensures staffing is adequate to provide superior guest service and maintain controls.
  • Maintains ticket redemption machines.
  • Display a thorough knowledge of all Title 31 and Illinois State Gaming Regulations and ensures department compliance.
  • Manages the pickup and count of gaming cash in accordance with regulations.
  • Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Illinois Gaming Commission regulations.
  • Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs.
  • Performs all other duties as assigned.
  • Must be 21 years of age or older.
  • Bachelors’ degree in accounting required.
  • Five or more years casino experience in operating cage and count room departments.
  • Excellent customer service and interpersonal skills.
  • The ability to motivate staff through a teamwork approach.
  • Proven leadership skills that include delegating as needed.
  • Excellent communication skills, both written and oral.
  • Must be able to work flexible schedule, weekends and holidays.
  • Ability to obtain and maintain all necessary licensing.
    Physical Demands
  • Regularly required to see, talk, hear, walk, and stand
  • Frequently required to use hands to handle, feel, and reach
  • Occasionally required to sit or stoop
  • Occasionally lift and or move up to 30 pounds
    Work Environment

    The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

Posted March 19, 2024

Bally’s Chicago

Bally's Chicago will be located in the city's River West neighborhood on the bank of the North Branch of the Chicago River, near the intersection of Chicago Avenue and Halsted Street.

The first phase of the new casino hotel resort is slated to cost $1 billion. It will include 2,700 slot machines, 95 table games, a suite-only hotel, with 100 suites. There will also be an outdoor music venue with space for 1,000 people.

The subsequent expansion of Bally's Chicago is projected to provide a total of 4,000 gaming seats with a new 400 room hotel, a 3000 seat indoor venue, and a 20,000 sq. ft. exhibition space.

This link on our Bally's Corporate site provides more information about the specific components of our facility:

This link provides the details of our commitment to develop a world-class entertainment destination resort, befitting Chicago’s status as a world-class city: New Casino Resort in Chicago | Bally's Corporation (

The permanent location will include a 3,000 seat theater, an extension of the Chicago Riverwalk, pedestrian bridge, six restaurants, a food hall, and room for 3,400 slots and 173 game tables.

The corporation has a plan to retrofit the former warehouse at the current Tribune plant in order to serve as a temporary casino while the casino is being built. Bally's Temporary Casino will be located at 600 N. Wabash Ave, Chicago, IL 60611.

The temporary facility located at 600 N. Wabash Ave, Chicago, IL, will initially provide 33,000 square feet of gaming space accommodating 1000 gaming patrons. There will be two bars & cocktail lounges, a food service bar and a Grab N Go Kiosk.

Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

We invite you to visit us today!