Night Auditor

Description

We are hiring a Night Auditor!

This position will be full-time. More details to be given during interview.

There is potential for the applicant that is hired to move into a more permanent position within the hotel.

We are looking for individuals who have a passion for serving others! Working at the front desk means you are at the hotel's hub with the most interaction with our guests. The department is open 24/7, so each front desk role is as important as the others. Associates working at the front desk are the key to the overall experience the guests will have. During the late shift, you are essentially working without management supervision, and your responsibility is even more significant as you assist in closing out the business for the day and checking in or out those guests during non-traditional hours. Your keen sense of being proactive, responsive, and caring will make all the difference and ensure the guest a safe stay at The Oread. As a night auditor, you ensure the guests have a safe stay, whereby you monitor abnormal activity inside and outside the hotel and any weather issues that could threaten our resting guests. If you enjoy working semi-independently with others and have a winning personality and a high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality, where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Night Auditor, you have the responsible to give our guests the best hospitality experience they can have by:

Processing credit card transactions and other (restaurant, events, lounge) for the day.

Handling phone system, transferring calls, reservations, etc.

Verify, balance and review hotel room availability.

Perform check-in and check-out procedures.

Administer guest payment policies and look for errors from the day shifts.

Prepare folios for the morning departing guests.

Maintain overall lobby appearance and assist with AM breakfast set up if needed.

Be versed in all hotel emergency procedures.

Here are some reasons our associates like working for us!

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.