Coordinator - Group Sales

Description

• Provide administrative support, including but not limited to, internal and external correspondence, BEO’s, etc.
• Responsible for professional phone etiquette including correspondence with team members and customers.
• Maintain cleanliness of the convention services office, reporting any items into MicroMain for repairs
• Keep supplies for Convention Services stocked.
• General clerical duties include computer skills, typing, copying, faxing, filing and creating group contracts as required.
• Assist all groups or clients with business center equipment. Fax Machine, copier, computer, etc.
• Notifies management of any serious problems that arise within the department that require immediate attention.
• Maintains department records, establishes files and prepares memoranda and or

  routing reports for other Department Managers.

• Assists Management with business accounts and Event Calendar
• Assists in preparing reports, sales projections, and special projects
• Coordinate with support departments for specific client needs including (but not limited to): convention power, internet, transportation and amenities
• Create and Monitors room blocks and pick-ups for all groups through rooming lists and cut-off dates for all bookings. Make hotel reservations as needed.
• Assures all documents, letters and memoranda are proofread before leaving the department.
• May interface with various departments to facilitate department orders and requests.
• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.