Assistant Marketing Manager
Millennium Hilton Bangkok
123 Charoennakhon Road, Klongsan
Bangkok,
Bangkok
10600
Thailand
Full-Time
Description
The Assistant Marketing and Communications Manager plays a pivotal role in supporting the development and execution of marketing, e-commerce, media relations, and internal communication initiatives. This role involves collaborating closely with the Marketing Manager to ensure the successful implementation of marketing strategies and day-to-day administrative tasks.
Requirements
| Assist in coordinating and delivering all agreed marketing and PR strategies, monitoring campaign performance, and providing regular reports to the Line Manager. Support the development and implementation of promotional activities, collateral, and in-house merchandising, while maintaining media libraries including video, film, and press coverage archives. Promote the hotel's marketing activities to the media, covering various aspects such as food and beverage, rooms, and event promotions. Assist in internal communication activities, including regional and area updates, press release writing, newsletter creation, and drafting speeches for company executives. Support marketing and PR activities including special events, sponsorship opportunities, merchandising campaigns, exhibitions, and property inspections. Assist with media relations by tracking social media, updating press kits, archiving news releases and press coverage, maintaining media databases, coordinating interviews, and completing relevant administrative duties. Organize and manage familiarization trips for media professionals and entertain local media where appropriate. Assist with on-site photo shoots and hotel filming, ensuring all administrative approvals are obtained. Monitor social media activity for the hotels and support departmental initiatives. Ensure all marketing collateral conforms to brand standards and corporate guidelines. Identify opportunities to grow and develop loyalty marketing activities with Hilton Honors and other booker incentive schemes. Implement marketing and PR content, creative resources, translation, and photography in line with regional strategy. Respond to customer postings, addressing complaints and issues as appropriate. Manage content across all available channels, including hotel websites, OTAs, social media, mobile marketing, and partnership programs. Develop monthly/quarterly reports on activities, highlighting results and next steps. Grow the hotel databases to promote all disciplines including targeted Hilton Honors campaigns. Stay informed of local news or stories affecting hotel business and inform management accordingly. Assist in developing reports on specific marketing and PR initiatives and promotions. Review third-party website content, ensuring accuracy and adherence to standards. Conduct competitive analysis on hotel, food and beverage, and e-commerce marketing activities. Maintain marketing and PR archives and content, including media lists, press kits, collateral, and photo and video libraries. Support management in marketing and PR projects with budget implications. Assist with communications related to hotel crises and issues as directed by the Line Manager. Achieve agreed performance goals and objectives set out by the Line Manager. Establish and maintain effective rapport and open communication with all hotel departments. Develop strong working relationships with Hilton personnel and external stakeholders. Manage relationships with creative and media agencies. Collaborate effectively within the marketing and PR team and support hotel departments on campaigns. Foster positive relationships with key members of the media, community organizations, government officials, industry organizations, suppliers, and agencies. Demonstrate effective teamwork in all aspects of the role. |
Millennium Hilton Bangkok
Riverside stays in the heart of Bangkok
Located in the heart of the riverside district, we are minutes away from Bangkok's most iconic temples and historical sites. We are adjacent to ICONSIAM, one of the largest malls in Asia, and accessible by boat and Skytrain. The BTS Gold Line station is a few minutes' walk away. Enjoy our unique dining experiences, outdoor pool, and fitness center.
Enjoy fine hotel dining at Millennium Hilton Bangkok. Our hotel restaurant in Bangkok offers cooked to order breakfast, lunch and dinner.
Spanning two floors, our spa offers massages, facials, body treatments, and beauty services. We have Thai therapy suites and a hydrotherapy room with a Vichy shower. Amenities include our infinity pool, whirlpool, and saunas. The relaxation garden, yoga studio, and lounge complete your visit. Our products include Kerstin Floria, LI'TYA, and Vitaman.
