Photo of Wind Creek Casino & Hotel Wetumpka, Wetumpka, AL

EVS Supervisor

Wind Creek Casino & Hotel Wetumpka

100 River Oaks Drive
Wetumpka, AL 36092

283 Room Hotel Casino
Managed By Wind Creek Hospitality


Shift 930 Pm 600 Am

Shift may change based on need

Job Overview

The EVS Supervisor makes guests feel welcome and important by ensuring that the casino and common areas are clean, comfortable and well maintained. 


Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And Responsibilities
  • Projects a positive image
  • Greets all guests in corridors
  • Actively coaches, mentors and develops employees
  • Performs weekly audits of employee performance
  • Assists with auditions, interviewing and hiring
  • Generates daily assignments for employees
  • Performs property inspections, documenting as required
  • Checks and reports area statuses as needed
  • Inventories and orders departmental supplies
  • Creates work schedules; Manages employee timesheet
  • Acts as “Manager on duty” representing the casino in resolving guest conflict for the property
  • Keeps staff informed of all pertinent information
  • Liaises with other departments as operational issues arise
  • Generates shift reports recording key statistics and incidents
  • Limits the number of accidents and injuries by promoting job safety
  • Approves or denies PTO requests
  • Other duties & responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

  • High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
  • Must be twenty-one (21) years of age or older
  • Associate’s Degree in Related field– required
    • OR Two (2) years’ Supervisory experience– required
    • OR One (1) year experience as a Dual-Rate Supervisor in a Wind Creek Hospitality Department– required
    • OR Two (2) years’ experience in the hiring position’s Department- required
  • One (1) year of experience in an EVS, custodial or housekeeping position- required
  • Experience in customer relations or guest services- preferred
  • Must participate in computer basics training course within one (1) year
  • Must successfully pass job interview, including a guest service audition
  • Must participate in departmental training (ex: hard surface, carpet surface, etc.)
  • Must obtain certification in lift training annually
  • Must have knowledge of cleaning chemicals
  • Must be willing and able to work in the presence of solvents and cleaning chemicals
  • Must be able to climb a ladder to perform overhead work
  • Must be able to lift and maneuver a backpack vacuum of twenty-five (25) pounds up to two (2) hours
  • Must be able to push or pull or maneuver a minimum of five (5) to sixty (60) pounds to assigned areas
  • Good writing and verbal communication skills required (skills test may be administered)
  • Must be able to stand and/or walk for entire shift
  • Must be able to work effectively in a fast paced, high volume environment
  • Must be able to operate standard office equipment – phones, computers, etc.
  • Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required
  • Willing to travel and participate in training as recommended or required
  • Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
  • Must have willingness and ability to work in a smoke/secondary smoke environment


On-line applications are accepted at  For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

Posted April 5, 2024

Wind Creek Casino & Hotel Wetumpka

Wind Creek Wetumpka is a true Las Vegas-style experience, with over 2,500 electronic games and a luxurious 283-room hotel, and its pool and cabanas provide spectacular views of the Coosa River. Dining options include Alabama’s best steakhouse, FIRE; TASTE Buffet; all-day dining at the Grill; Grill Express; and Chilly Bean, our coffee bar. Wetumpka’s 1,200-seat Entertainment Center offers big name concert performances year-round.

As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.

Our Employee Perks and Benefits
• Blue Cross Blue Shield medical plan*
• Dental plan
• VSP vision plan
• 401(k) savings plan
• Life and disability insurance
• Paid time off
• Employee dining rooms
• Career training and planning
• Quarterly incentive bonuses
• Employee fitness centers with on-staff trainers*
     * Not available at every location