Photo of Bally’s Chicago, Chicago, IL

Manager - Security

Bally’s Chicago

777 W Chicago Ave.
Chicago, IL 60654

Casino Resort
Managed By Bally’s Corporation
Save
Tweet
LinkedIn

Full-Time

Description

About Bally’s

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary

As the Manager - Security, you will provide strategic direction and guidance to the Security function and activities to increase customer satisfaction and ensure internal controls and safety measures are effectively enforced. You will become the liaison with federal, state, and local law enforcement and emergency agencies. You will exercise good judgment in the review of circumstances and incidents to determine appropriate actions within the limits of policies, procedures, and protocol.

Duties And Responsibilities
  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Responsible for the overall security operations in the absence of the Director of Public Safety
  • Oversee all Shift Managers, Supervisors and hourly Security team members.
  • Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
  • Select, train, and develop team members through education, training, coaching, and corrective action
  • Review, investigate, and implement corrective plans on all incident, medical, and surveillance reports to ensure departmental compliance with internal controls, policies, and all applicable regulations
  • In the absence of, or when directed by the Director of Public Safety, perform system administration to the Electronic Key Control System
  • Perform duties and responsibilities associated with the IGB statewide voluntary Self-Exclusion Program as
  • Assist in arrests or physically restraining a resistant individual as needed
  • Support the overall integrity of gaming at the casino
  • Perform other duties as assigned
    Qualifications
  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • A high school diploma or equivalent with five years of law enforcement, security, or casino security-related experience is required
  • A bachelor’s degree with ten years of law enforcement or an equivalent role of casino security in like position is preferred
  • Must have excellent verbal and written communication skills
  • Must have the ability to interact with a variety of people
  • Must have flexible availability with scheduling, including shifts and days off
  • Must be able to adapt and thrive in a a fluid, high-stress, and fast-paced environment
  • Must have outstanding organizational skills
  • Must be able to manage multiple priorities simultaneously
  • Requires strong analytical and problem-solving abilities
    Physical Demands
  • Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift
  • Requires visual acuity to perform close-up activities and peripheral oversight
  • Requires manual dexterity to operate a keyboard
  • Must be able to read, speak, and correspond in the English language
    Work Environment

    The work environment contains bright lights, loud noise, and stressful situations.

    • Posted April 2, 2024

    Bally’s Chicago

    Bally's Chicago will be located in the city's River West neighborhood on the bank of the North Branch of the Chicago River, near the intersection of Chicago Avenue and Halsted Street.

    The first phase of the new casino hotel resort is slated to cost $1 billion. It will include 2,700 slot machines, 95 table games, a suite-only hotel, with 100 suites. There will also be an outdoor music venue with space for 1,000 people.

    The subsequent expansion of Bally's Chicago is projected to provide a total of 4,000 gaming seats with a new 400 room hotel, a 3000 seat indoor venue, and a 20,000 sq. ft. exhibition space.

    This link on our Bally's Corporate site provides more information about the specific components of our facility:
    https://www.ballys.com/about/casinos-resorts/default.aspx

    This link provides the details of our commitment to develop a world-class entertainment destination resort, befitting Chicago’s status as a world-class city: New Casino Resort in Chicago | Bally's Corporation (ballys.com)

    The permanent location will include a 3,000 seat theater, an extension of the Chicago Riverwalk, pedestrian bridge, six restaurants, a food hall, and room for 3,400 slots and 173 game tables.

    The corporation has a plan to retrofit the former warehouse at the current Tribune plant in order to serve as a temporary casino while the casino is being built. Bally's Temporary Casino will be located at 600 N. Wabash Ave, Chicago, IL 60611.

    The temporary facility located at 600 N. Wabash Ave, Chicago, IL, will initially provide 33,000 square feet of gaming space accommodating 1000 gaming patrons. There will be two bars & cocktail lounges, a food service bar and a Grab N Go Kiosk.

    Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

    The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

    With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

    We invite you to visit us today! 

    Other Job Openings