Sales Manager

Description

We are hiring a Sales Manager!

Located within advantageous proximity to downtown Grand Rapids, and just moments from the Grand Rapids Airport, the River –City has something for every guest; offering big-city amenities nestled in small-town charm. The Sheraton Grand Rapids –Airport Hotel creates and elegant, comfortable gathering environment with over 20,000 square feet of dynamic and flexible event space for meetings, conferences, weddings and social affairs. We welcome Guest to join us at Solace, our on property restaurant.

Summary:

Being the Sales Manager at a Concord Hospitality property means you hold an important key to the hotel’s success. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel for both guest rooms and event space.

Responsibilities:

Foster Business with proactive and reactive sales efforts. Provide excellent customer service to our clients with speed and efficiency in returning calls and bookings. Exude proactive planning, organizational skills and keen sense of pricing for overall efficiency of department. Provide excellent follow through on details to account and to hotel departments. Be the face of the hotel as all industry events with property representation of professionalism and character. Work with 3rd party booking sites, Concord revenue management and city convention centers for maximization of key city-wide events. Meet and exceed all monthly revenue and sales calls goals. Documentation of all sales activities in Delphi or similar sales system for tracking and history. Be a team player at all times to assist as needed in the operation of a successful hotel.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Salary Range: $53,000 - $57,000

Overtime eligible position