201 Waterfront Street
National Harbor,
MD
20745
Full-Time
Job Title |
Server Assistant |
Department |
F&B Outlet |
Company |
Gaylord Hotels |
Reports To |
Asst GM Restaurant |
Supervises |
N/A |
Job Description Date |
10/03/06 |
Job PurposeTwo to three sentences describing the overall purpose of the job | |
Perform the duties of setting tables, serving beverages, table maintenance and stocking stations to ensure guest satisfaction. | |
Job ResponsibilitiesMaximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job's time. Please include supervisory responsibilities. | |
1. |
Ensure tables are clean and properly set for guests. |
2. |
Serve and replenish beverages and other accessories throughout the meal. |
3. |
Remove plates, silverware and other food service ware from table throughout meal. |
4. |
Stock stations with glasses, silverware, napkins, ashtrays, matches and plates. |
5. |
Transport soiled dishes and linens to the appropriate area. |
6. |
Fill condiment and other service containers. |
7. |
Assist in maintaining the overall cleanliness of the restaurant. |
8. |
Update table availability in the scheduling system. |
9. |
Complete opening and closing side work including filling condiment containers and stocking service stations. |
10. |
May transport food orders from the kitchen to the appropriate guest. |
11. |
Perform other duties as assigned. |
Job QualificationsDescribe the minimum qualifications needed to complete the job responsibilities. | |
Education |
High school diploma or equivalent preferred. |
Experience |
Previous restaurant experience preferred. Good communication skills required. |
Licenses/Certifications |
Food Handler's card and Alcoholic Beverage Commission (ABC) card may be required. |
Discretion & Independent JudgmentAnswer all questions and provide multiple specific examples. | |
Question |
Answer(If Yes, Give Multiple Examples) |
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? |
No |
Does this position have authority to commit the employer in matters that have significant financial impact? |
No |
Does this position have authority to waive or deviate from established policies and procedures without prior approval? |
No |
Does this position have authority to negotiate and bind the company on significant matters? |
No |
Is this position involved in planning long or short-term business objectives? |
No |
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? |
No |
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? |
No |
Physical RequirementsIndicate requirements that are representative of those that must be met to successfully perform the essential duties of this job. | |
Ability to speak and hear. Close and distance vision. Frequent walking and standing. Frequently lifts/carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. | |
Additional physical and visual requirements (check all that apply) | |
Identify and distinguish colors | |
x |
Stand for long periods of time |
x |
Walk extended distances |
x |
Lift/carry 6-25 lbs. |
x |
Lift/carry 26-50 lbs. |
Lift/carry over 50 lbs. | |
x |
Reach hands and arms in any direction |
Kneel and/or stoop repeatedly | |
Other |
Working ConditionsIndicate the environmental aspects of the job. | |
Continually works in normal office conditions and in close proximity to others. | |
Additional working conditions (check all that apply) | |
x |
Outdoor weather conditions |
x |
Extreme cold (non-weather) |
x |
Extreme heat (non-weather) |
x |
Wet or humid conditions |
x |
Near moving or mechanical parts |
On high precarious places | |
x |
With fumes or airborne particles |
x |
Near toxic or caustic chemicals |
x |
Near risk of electrical shock |
Near loud noises | |
In areas of strong vibration | |
x |
Other: Varying weekly schedule required including evenings, holidays and overtime as business dictates. |