Front Desk Agent

Join an award-winning company!

The Ponte Vedra Inn & Club is one of the most premier places to work in Northeast Florida and we pride ourselves in our 5-Diamond Certified service. People are our greatest asset, and we are currently seeking people like you who have a desire to join our team.

Apply today and take advantage of a unique opportunity to work at this historic property!

Job Description

Be an ambassador to and advocate for the guest experience, from arrival to departure and everything in between. To act as a liaison between the property, the city, the state and the resort guests. This will include directing the guests to any department on property for assistance; to assist the guests in any way, to include reservations, on and off property (i.e., for sleeping rooms, dinner, sports, theater, etc.), arrange transportation to and from the airport, around town, around the state and to assist guests with any services they may need.

Training & Experience

Two years experience as a Concierge or Front Desk Agent, at a private club or a AAA and/or Mobile rated hotel. A valid driver’s license required.

Job Knowledge

• Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills, general cashiering/ concierge duties as well as a valid drivers license required.
• Thorough knowledge of the Jacksonville area and general knowledge of the State of Florida; working knowledge of the concierge position, assisting guests and members in a professional manner.

Compensation

• Commensurate with experience

Schedule

• Varied to include weekends and holidays

Benefits

• Paid Vacation/Holidays/Sick
• Medical Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• Vision Insurance
• Dry Cleaning/Laundry
• Free Parking
• Employee Café
• 401(k)

The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.