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Hotel Performance Analytics Manager

Hilton New Orleans Riverside

Two Poydras Street
New Orleans, LA 70130

1,622 Room Hotel
Managed By Hilton
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Full-Time

Description

Hilton New Orleans Riverside is searching for a Hotel Performance Analytics Manager to join their team! 

Our hotel is connected to the Riverwalk outlets in New Orleans' central business district. We're a block from Harrah's Casino and within a mile of the French Quarter, Jackson Square, and the Aquarium of the Americas. As a partner of the Ernest N. Morial Convention Center, we offer access to more than 130,000 sq. ft. of event space and 1,600 guest rooms. Hilton New Orleans Riverside is a well-known hotel in the vibrant city with an amazing EC/Management team that is ready to help with growth and development in the Hospitality industry. This hotel is heavily occupied and is one of the largest properties in Louisiana. The hotel is community-based and is practically its own little town.

The ideal candidate has a background in hotel operations and managing labor/payroll. We are searching for a candidate who has a great personality, strong analytical skills, and strong communication skills. Prior Hilton and Unifocus experience is preferred but not required. 

Here are some perks you can enjoy when joining our team:

  • Career Growth & Development
  • The Go Hilton travel discount program
  • Competitive wellness benefits
  • Team Member Resource Group
  • Recognition and rewards programs
  • And so much more

What will I be doing?

As a Manager of Hotel Performance Analytics, you'll take a consultative lead, working on property and reporting directly to the Hotel General Manager to optimize resources and elevate performance. As our labor expert, you'll drive efficiency, boost team engagement, and ensure guest satisfaction while taking on unique responsibilities tailored to the hotel's business needs.

  •    Collaborate with hotel leadership to unlock financial potential and enhance guest and team member experiences.
  •    Champion strategies for streamlined labor management, financial management, and offering essential system support and training. 
  •    Lead the charge on forecasting, budgeting, and driving departmental labor objectives.
  •    Take ownership of specialized areas like LMS Quality Control and Vendor Management.
  •    Forge strategic partnerships to align auditing targets and provide insightful performance updates.
  •    Implement cutting-edge Labor Management procedures and conduct impactful metric analysis.
  •    Shape policies that enhance operational effectiveness while maintaining budget-aligned standards.
  •    Analyze and fine-tune labor programs against benchmarks and industry standards for continuous improvement.

    Requirements

    What are we looking for?

    To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  •    Minimum Overall Years of Professional Experience: Three (3) or more years
  •    Minimum Years of Experience: Two (2) or more years of experience in hospitality operations, finance, or related work that supports time and labor management
  •    Minimum Years of Experience: Two (2) or more years of specialized experience creating complex financial and analytical data
  •    Expert in Microsoft Office

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

    #LI-IL1

    • Posted April 19, 2024

    Hilton New Orleans Riverside

    Spectacular riverfront New Orleans location

    Our AAA Four Diamond hotel offers an unrivaled riverside location in New Orleans' central business district. We're a block from Harrah's Casino and within a mile of the French Quarter, Jackson Square, and the Aquarium of the Americas. As a partner of the Ernest N. Morial Convention Center, we offer access to more than 130,000 sq. ft. of event space.

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