Photo of Southland Casino Hotel, West Memphis, AR

Security Officer

Southland Casino Hotel

1550 N. Ingram Blvd.
West Memphis, AR 72301

Casino & Hotel
Managed By Delaware North
Save

Full-Time

The Opportunity 

Delaware North Gaming is hiring full-time and part-time Security Officers to join our team at Southland Casino in West Memphis, Arkansas. As a Security Guard, you will ensure a safe and secure environment for our guests and team members. If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay

$15.00 - $18.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program 
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

  • Ensure that identification is checked for proper admittance to the gaming floor 
  • Conduct cash escorts as required
  • Observe, handle, and report procedural violations and illegal activity
  • Operate a motorized vehicle when necessary
  • Maintain crowd control as required
  • Defuse guest profanity and handle issues or complaints professionally

Qualifications 

  • High School Diploma or GED
  • Ability to work in a fast-paced environment
  • Hold and maintain a valid driver’s license, pass a motor vehicle record check, and drug test
  • Operate a motor vehicle when necessary
  • Must be able to be licensed by State Gaming Commission
  • Ability to defuse difficult and sometimes emotionally charged situations when handling guest issues or complaints
  • Ability to maintain a professional and courteous demeanor at all times

Physical Requirements 

  • Ability to stand and walk for extended periods of time
  • Ability to communicate through two way radio
  • Bending, stooping, lifting and carrying occasionally
  • Vision sufficient to perform duties day or night
  • Exposure to an occasionally smoky and loud environment 

Shift Details 

OvernightEvening shiftWeekends8 hour shift

Who We Are 

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Posted June 24, 2024

Southland Casino Hotel

Southland Casino Hotel, located in West Memphis, Arkansas, features a 113,000-square-foot gaming floor with 2,400 slot machines, 50 live table games, a high-limit room, sports-betting, as well as a full range of dining options, and hotel rooms.

The new 300-room, 20-story hotel offers12 penthouse suites, and covered parking garage with over 1,400 spaces. Guests can dine in a variety of bars and restaurants, which include The Kitchens – a unique buffet experience, Ignite Steakhouse, The Fry House, The Grind, Seasons Cafe and the Sports Bar & Grill and enjoy cocktails at theChairman’s Bar, Charred Oak Bourbon Bar and the Ignite Steakhouse Bar.

As a Southland Casino team member, you will enjoy a menu of benefits and training programs enabling you to grow personally and professionally by learning from the best-in-class hospitality industry mentors. 

You will create unique connections with your teammates who come from diverse cultures and backgrounds to provide unforgettable moments for guests.

Southland has long been a pivotal fixture of the West Memphis community, strongly supporting the community with jobs, business stability, and economic contributions. It has consistently won awards for its outstanding community service, including millions of dollars donated to neighborhood charities and educational institutions. Southland is owned and operated by Delaware Northa global leader in hospitality and entertainment and one of the most innovative gaming operators in the country, creating regional casino destinations with video gaming machines, table games, poker rooms, racing simulcast centers, restaurants, lounges, nightclubs, sports bars, event centers, retail shops and hotels.