9721 Arboretum Boulevard
Austin,
TX
78759
Full-Time
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Inspire your senses at our hotel in North Austin, TX
Discover the cultivated side of Austin at Renaissance Austin Hotel. Located in the stylish Arboretum and surrounded by Hill Country scenery, our hotel celebrates the local character of Austin. Our Stay Confident program includes enhanced procedures that deliver an even cleaner and more restful stay. Savor Texas-inspired American fare at Knotty Deck & Bar, or lift your spirits with coffee, tacos and tequila from Choza. Hit your fitness goals on the go in our state-of-the-art Peloton room, 24-hour fitness room or one of our two sparkling pools. Celebrate or connect in our hotel’s ballrooms and scenic outdoor spaces, ideal for large or small events. Easily explore North Austin from our hotel, just minutes from the Domain, the Austin Greenbelt and downtown Austin. A refreshing hotel experience awaits you at our four-star hotel in Austin, TX.