Photo of Hilton Malta, St. Julians, Malta

Hotel Operative

Hilton Malta

Portomaso
St. Julians
Malta

413 Room Hotel
Managed By Hilton
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Full-Time

Description

Part-time Hotel Operative

The Hotel Operative plays a pivotal role in ensuring the smooth operation of various functions within the Front Office Department. This position encompasses Reception duties, Food and Drink service, as well as Porter responsibilities. The Hotel Operative is expected to maintain high standards of customer service, exhibit adaptability across different tasks and contribute to the overall efficiency and guest satisfaction of the hotel.

Key Responsibilities:

Greet guests upon arrival and assist them with the luggage Provide attentive and friendly service to the guests by providing information about hotel facilities Respond to guest requests’ for assistance promptly and effectively, both at the Reception Area and at the Executive Lounge Maintain a tidy and organized reception area Assist at the Executive Lounge by serving food and drinks, clear tables and ensure cleanliness and orderliness within the lounge Handle phone calls, emails, restaurant bookings and other tasks as indicated by the Supervisor or Front Office Manager

Requirements

Requirements:

Excellent communication and interpersonal skills Ability to multitask and prioritize tasks effectively in a fast-paced environment Flexibility to work shifts, including weekends and holidays Previous work experience in hospitality or customer service roles

Having been awarded the FHRD ‘HR Quality Mark’ and the ‘Great Place to work’ Certification, join the team you can trust to develop your career. We invite you to send us your CV at careers.malta@hilton.com . All applications will be acknowledged and treated in strict confidence.

Take a look at our beautiful property, by clicking on the following link: Hilton Malta Virtual Tour.

Posted April 9, 2024

Hilton Malta

At A Glance

Hilton Malta is located in the Portomaso Yacht Marina, just 15 minutes away from UNESCO World Heritage Capital City Valletta. This Malta hotel features three restaurants, four bars, four outdoor pools, two children's pools and a heated indoor pool area. Relax in stylish and spacious guest rooms with year-round Mediterranean sunshine and an abundance of outdoor activities from a Maltese hotel designed with guests in mind.

Hilton Malta features an extensive range of meeting rooms, with a conference centre hosting up to 1330 delegates. Choose a spectacular seafront setting for a wedding, from an extravagant celebration or an intimate gathering of family and friends.

  • Located in St Julian's, 20 minutes from the Malta International Airport
  • 3 restaurants and 4 bars
  • Myoka 5 Senses Spa with a selection of relaxation and wellness treatments
  • 4 outdoor pools, 2 children's pools and an indoor heated pool
  • Conference Center and 8 syndicate rooms accommodating 2 to 1330 delegates

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