Host

The Opportunity 

Delaware North Parks and Resorts is hiring full-time and part-time Hosts to join our team at The Lodge at Geneva in Geneva, Ohio. As a Host, you will be responsible for welcoming guests and managing the host station.  

If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests; apply now.

Pay

$12.00 - $12.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits at The Lodge at Geneva

Join our collaborative team working together in the beautiful setting on the shoreline of Lake Erie. With easy access to year-round outdoor adventures at nearby Geneva State Park, there's lots to keep you busy before, during, and after work!

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Employee discounts including 30% off retail, 20% off Canopy Tour Zip Line, 20% off restaurant, and lodging discounts
• Discounted employee meals including a $7 menu
• Friends and family discount on lodging
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Responsibilities 

• Review floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer restaurant telephone line during assigned hours of operation

Qualifications 

• Prior experience in a guest service environment preferred
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
• Ability to effectively communicate with guests and team members
• No high school diploma or GED required

Physical Requirements 

• Ability to remain on feet for entire length of shift
• Ability to maneuver between tables and around corners
• Ability to lift and carry up to 35 pounds

Shift Details 

Day shiftEvening shiftHolidaysEvenings as neededWeekends

Who We Are 

The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. We offer our team members discounts and referral bonuses.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.