6700 North Gaylord Rockies Boulevard
Aurora,
CO
80019
Full-Time
Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. Develop training materials and procedures related to the proper use of hardware and software. Troubleshoot and repair technical problems or issues related to computer hardware, software, internet access, and peripheral equipment. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Analyze and provide recommendations for new or revised software products.
Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Assist management in training, motivating and mentoring employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Comply with quality assurance expectations and standards. Monitor the performance of others to ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
The pay rate for this position is $25.06 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The application deadline for this position is 21 days after the date of this posting, 04/09/2024.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Standing at the edge of the Front Range, Gaylord Rockies Resort & Convention Center showcases the state’s alpine charm and offers guests a welcome reprieve from the typical mountain resort stay. From our thrilling Arapahoe Springs Water Park to an exciting lineup of family-friendly activities and entertainment, there’s something for the entire family to enjoy. Guests can relax on the beautiful new Grand Lodge Lawn with stunning mountain views, enjoy five delicious restaurants, bars, world-class Relâche Spa, and state-of-the-art fitness center. For those planning or attending their next meeting or event, the resort features more than 500,000 sq. ft. of flexible meeting space, 1,387 modern guest rooms, and 114 spectacular suites. With a fantastic water park, seasonal events, entertainment, and close proximity to local attractions, Gaylord Rockies Resort is the place where you can enjoy more of everything you love.
Dining
Gaylord Rockies Resort & Convention Center offers a variety of restaurant options for you to enjoy during your stay in Aurora, Colorado. Choose from fine dining, unique culinary experiences and special restaurant events. Toast family and friends with two local craft beers on tap, Pinyons Pale Ale and Grand Lodge Golden Ale, brewed by Dry Dock Brewing Company and exclusively available at the restaurants and bars in our resort. Kids dining in our restaurants love the options on our special menu, featuring kid's cuisine with a healthy twist.
Meetings & Events
Featuring more than 500,000 square feet of flexible meeting, convention, outdoor, exhibit and pre-function space, Gaylord Rockies Resort & Convention Center offers the perfect blend of style and function for any event near Denver, Colorado. Whether you're hosting a trade show for thousands or planning an intimate executive board meeting, our convention center hotel stands ready to accommodate your gathering.