Marketing Representative
Bally’s Atlantic City
1900 Pacific Ave
Atlantic City,
NJ
08401
Part-Time
Description
Consistently delivers exceptional customer experiences through deliberate demonstrations of exemplary service behaviors, fostering an environment of warmth and positivity. Radiates infectious enthusiasm, celebrates customer successes, and cultivates enduring connections.
Eager to serve, well-informed, and proactive in addressing needs with expediency and precision. Skillfully resolves service hiccups and proactively promotes loyalty programs, ensuring a memorable farewell and heartfelt appreciation for each guest's visit.
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Empathetically listens to customer concerns, adapts to individual preferences, and exceeds expectations with personalized solutions. Continuously seeks opportunities to enhance the customer experience and elevate service standards.
Accurately creates new customer accounts and updates existing ones as needed. Builds strong customer relationships to drive sign-ups and email captures.
Ensures initial contact is courteous, informative, and thorough.
Collects information with a friendly and positive demeanor to grow the Bally’s Rewards database securely. Provides accurate information about the program, property, and entertainment options.
Reviews player ratings and issues complementary per policy. Manages promotional data, batches control tickets, and assists with event coordination.
Greets customers, provides information, and represents the company with professionalism.
Other duties as assigned.
Qualifications
Bally’s Atlantic City
About the company
Bally’s Atlantic City is an ocean front full-service hotel and casino located on the Atlantic City boardwalk, which features world-class accommodations in over 1,200 rooms and 118 suites. Our newly remodeled iconic Bally’s tower features 750 renovated hotel rooms with a design inspired by the heart and soul of the Atlantic City beach and boardwalk, and the fresh relaxed summertime feel that comes with it.
Our 83,569 sq. ft. casino offers more than 1,300 gaming machines, over 80 table games, as well as a poker room and a FanDuel sportsbook.
Guests enjoy over 13 food & beverage venues, a retail promenade, indoor pool, spa and a fitness center. Our facility also offers over 100,000 sq. ft. of event and convention space.
Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.
With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".
