200 Main Street
Fort Worth,
TX
76102
Full-Time
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Discover our distinctive hotel in downtown Fort Worth
A historic fixture on the downtown landscape, The Worthington Renaissance Fort Worth Hotel offers contemporary comfort near celebrated attractions. Explore top sights from our downtown Fort Worth hotel, including the Kimbell Art Museum, Fort Worth Stockyards and Texas Christian University. Ignite your senses with delectable dishes and innovative cocktails at Toro Toro, our restaurant headed by world-renowned Chef Richard Sandoval. Achieve more than you ever thought possible in 53,000 square feet of indoor and outdoor event space with expert planning services and custom catering. After a day of business or sightseeing, recharge in our Fort Worth, Texas, hotel gym or enjoy a dip in our sparkling indoor pool. Afterward, retreat to guest rooms with plush bedding and a large work desk. Upgrade to a suite for a large living space, plus a balcony or terrace with views of downtown Fort Worth. Whether you're here for work or pleasure, our Sundance Square hotel is the ideal home base for your visit to Ft. Worth, TX.