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Mini Bar Attendant

Conrad Nashville

1620 West End Avenue
Nashville, TN 37203

234 Room Hotel
Managed By Northwood Hospitality
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Compensation: 16.00, Full-Time

Job Description

Job Summary: We are looking for a professional Mini Bar attendant able of attending to Conrad Nashville with integrity and attention to detail. The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation. The primary role of a Mini Bar Attendant is to effectively maintain the guest room mini bars. Their job duties require style and service attributes that are key to creating a positive guest experience.

Essential Functions:

  • Maintain high standards of appearance and grooming, which include wearing a correct nametag and uniform when working.
  • Deliver excellent customer service in an efficient manner.
  • Communicate all guest requests or charge discrepancies to an appropriate supervisor in a timely and professional manner.
  • Efficiently maintain inventory of mini-bar supplies of all guest rooms, occupied and not occupied.
  • Keeps cart clean and orderly
  • Ensure mini bars are defrosted, clean and in good state of repair at all times.
  • Ensure mini bar product is fresh and has not exceeded its expiration date.
  • Adhere to DND (Do Not Disturb) processes and procedures.
  • Maintain appearance and uniform standards.
  • Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business.
  • Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities.
  • Gives recognition to repeat guests
  • Special projects and duties as assigned

Education & Experience:           

  • Minimum of 1 year housekeeping/mini bar experience preferred
  • Minimum of 1 year hotel experience preferred

Skills & Abilities:

  • Excellent time management skills
  • Passion for hospitality and customer service focused.
  • Team player
  • Can communicate well with guests, supervisors and coworkers.
Physical Requirements: 
  • Lifting may include equipment or furniture weighing up to 25 lbs. with or without reasonable accommodations. 
  • Must be flexible to work any day of the week, weekends, and holidays if assigned. 
  • Ability to life, bend, stoop, walk, push or pull heavy equipment, and stand for extend periods of time with or without reasonable accommodations.

Benefits:

  • 401k after 90 days, fully vested, company match to 4%
  • Medical/ Dental/Vision– eligible after 60 days 
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Awesome Paid Time Off policy
  • Hilton Discounts Worldwide
  • Northwood Hospitality Discounts 
  • Free Parking
Posted April 11, 2024

Conrad Nashville

Modern luxury in Music City

Come work for the best luxury hotel in Nashville! Through bold design and purposeful service, Conrad Nashville gracefully blends urban sophistication with refined elegance to create a luxury retreat within the bustle of the city. With an emphasis on top-tier service, standout amenities and thoughtfully curated partnerships, Conrad Nashville elevates the guest experience for today’s sophisticated sightseer.

Dining and Drinks

Blue Aster offers an open kitchen and an innovative twist on modern Southern cuisine with a selection of fresh seafood and a variety of local ranch steaks. The Lounge at Blue Aster provides enjoyable champagnes, iconic Southern cocktails and exceptional wines from our 2,500 bottle curated wine room.

Thistle & Rye is a casual chic, cocktail bar on the third floor of Conrad Nashville serving avant-garde cocktails and small plates with a global street food inspiration. Guests are invited to relax and unwind after work, before or after an evening out, or whenever you have a thirst for great tunes with an avant-garde cocktail.

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