Photo of Hotel Queen Mary, Long Beach, CA

Food Runner (PM) - Promenade Cafe

Hotel Queen Mary

1126 Queens Highway
Long Beach, CA 90802

346 Room Hotel
Managed By Evolution Hospitality
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Compensation: $16.73, Full-Time

Job Summary

The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly enthusiastic professional and timely manner.

Responsibilities

Qualifications

  • High School diploma or equivalent required unless currently enrolled.
  • Minimum of one year previous experience as a server or server assistant in an upscale restaurant hotel/resort or private club environment preferred.
  • Certification of previous training in liquor wine and food service including Alcohol Awareness Certification preferred.
  • Must be able to work in an outdoor environment in all weather conditions.
  • Must have professional appearance.
  • Must be able to effectively multitask in an extremely fast paced environment.
  • Must be able to comply with standards of responsible alcohol service.
  • Must be physically able to safely lift and carry trays kegs and cases weighing up to 50lbs several times during the course of a shift.
  • Must be physically able to climb lift reach bend and stoop.
  • Must be able to work in a standing position and walk for long periods of time.
  • Must be able to effectively and professionally communicate with guest co-workers and management.
  • Candidates in this role will be able to read write speak and understand English and meet the minimum age requirement of jurisdiction.

Job Responsibilities

  • Assist the servers with presenting menus answering questions and making suggestions regarding food and beverage service.
  • Prepare baskets with required condiments and sides prior to serving.
  • Confirm that all orders from the kitchen are accurate have all required condiments and are presentable then serve to the member/guest.
  • Always address the member/guest by name.
  • Anticipate the members/guests needs.
  • Observe member/guest to respond to any additional requests and to determine when service has been completed.
  • Responsible for monitoring supplies maintaining stock and keeping the kitchen/café areas in a clean and orderly fashion at all times.
  • Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion.
  • Responsible for collecting/maintaining baskets throughout the course of the shift.
  • Maintain a “full hands out full hands in” perspective.
  • Monitor kitchen times and relay times to servers/management.
  • Maintain complete knowledge of menu alcoholic beverages specials and 86’d items.
  • Complete daily/weekly checklists of duties and monitor supplies.
  • Performs other related duties as assigned by manager.
  • Other duties may be assigned as business demands.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Compensation Min

USD $16.00/Hr.

Compensation Mid

USD $16.47/Hr.

Compensation Max

USD $19.76/Hr.
Posted April 11, 2024

Hotel Queen Mary

WELCOME TO THE QUEEN MARY!

Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else.

UNIQUE LONG BEACH HOTEL ACCOMMODATIONS

Whether it’s the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there’s no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30’s, 40’s and 50’s. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one’s head – it’s an entire experience.

THE QUEEN MARY EXPERIENCE

From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer.

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